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Inside Sales Coordinator, Retail OperationsNewport News, VA | Job ID 71934

  • Job ID 71934
  • Division Liebherr International
  • Organization Liebherr USA Co.
  • Area of employment Sales
  • Country United States
  • Entry level Professionals
  • Type of contract full time
  • Date of entry 04/02/2024

The Inside Sales Coordinator will assist the Retail Sales team in quoting and renting machines to Customers and providing the sales/rental documentation required for purchase orders and rentals to be processed to Central Administration for machines and attachments sold or rented to Customers (using standard machine quotations and calculations provided by Product Management as the basis). In addition, the Inside Sales Coordinator will interface with Central Administration for purchasing / moving attachments and machine inventory. Assist in tracking and reporting inventory for both machines and attachments.

Responsibilities

  • Interface with and assist the Retail Sales team with quotations, LIAS builds and machine availability.
  • Review the accuracy of Customer purchase orders to ensure it matches the quotation and LIAS build. Update the standard calculation sheet to reflect terms of sale; ensure that all documentation follows LUS-EMT policies and Signature Rules.
  • Review the accuracy of Rental contracts to ensure compliance with published rates and ensure all required documentation follows LUS-EMT policies and Signature Rules.
  • Upload required sales documentation into the Order Processing database for machines and attachments sold Customers or moved to branch locations.
  • Update the Project Tracker to communicate specification changes required for machines sold to Customers or moving to branch locations, to the Shop. Communicates with the Shop on machine status.
  • Provide updates on machine orders, loose attachments orders and retrofit sales kit orders.
  • Prepare quotes for non-pipeline machines and attachments in LIAS. This is limited to minor modifications to the pipeline specification.
  • Consult with Product Management for special machine configurations and machines that require a Factory Consult Request (i.e. machine specifications that are not available in LIAS or unique configurations).
  • Consult with Product Management for attachment size recommendations (buckets, shears, clamshells and grapples) and 3rd party attachment quotations.
  • Interface with Product Management and Central Administration for the purchase of attachments for LES stock in-line attachment stocking policies.
  • Interface with Warranty Department and Central Administration for the purchase of Factory Extended Warranties. This involves creating the LIAS build for the required warranty and uploading the Warranty PO, Warranty Quote and LIAS number in Order Processing so Central Administration can order the warranty.
  • Provide backup support to Inside Sales Coordinator–Dealer Development, as needed.

Competencies

  • Education and Experience: A combination of related education and experience equivalent to an Associate degree and 2 - 4 years of experience in similar or related job function.
  • Ability to communicate with all levels of staff inside and outside LUS-EMT in verbal or written format.
  • Possess sound judgment and high integrity with ability to perform duties in field assignments ranging from dealer locations to customer job sites.
  • Proficient in PC based word processing and spreadsheets.
  • Proficient in MS SharePoint and MS Teams.
  • Should have poise and confidence when speaking and presenting to groups.
  • Ability to work independently and as part of a team.
  • Strong administrative and organizational skills.
  • Detail-oriented, including accuracy with numbers.
  • Ability to prioritize and manage multiple priorities.
  • Background with database management preferred but not required.
  • German or Spanish language skills preferred but not required.
  • Travel domestically < 10% of the time.
  • Ability to obtain and maintain a valid driver’s license and passport.

Our Offer

A comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days.
Referral Bonus: Tier IV

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Melissa Silva.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.

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  • Job ID 71934
  • Division Liebherr International
  • Organization Liebherr USA Co.
  • Area of employment Sales
  • Country United States
  • Entry level Professionals
  • Type of contract full time
  • Date of entry 04/02/2024

The company

   

Location

Liebherr USA Co.

4800 Chestnut Avenue

23607 Newport News, VA

United States

Contact

Melissa Silva

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