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Since we remanufacture to the latest technical standards, we also have to deal with optimisations in the configuration of older components. These BOM changes affect all kinds of areas.
"Let's go team, enjoy your day!" Cliff has just finished the shop floor meeting, and his colleagues are getting down to work. He himself has to deal with three changed bills of materials (BOM) first:
"Since we remanufacture to the latest technical standards, we also have to deal with optimisations in the configuration of older components. These BOM changes affect all kinds of areas. Of course, we have to keep an eye on that and react accordingly." As Production Supervisor at our Canadian Reman site in Burlington (Ontario), Cliff coordinates almost all operations in the entire remanufacturing process, from work preparation and purchasing to production. He also likes to lend a hand himself.
A major task within Reman business: "Making sure that we always maintain a good production flow with high quality is always important. In series production, you always start from scratch and typically produce in batches, so you know the exact quantities. With remanufacturing, something you normally can reuse or refurbish may be damaged and you have to be able to source that part quickly, in order to keep production moving."
Besides the requirement to always produce to new part quality, this is the sticking point in Reman business. But Cliff is happy to accept this challenge. Finding the best possible solution for his customers is what drives him: "Very often customers require immediate solutions for their machines. With our versatile stock, we are able to modify engines to support a wide range of machines," explains Cliff.
"Most recently, we were able to assist a customer who needed an exchange engine, which did not show up in stock. However, we were able to modify another engine to the configuration they required quickly and to meet their needs. It is always nice to receive feedback about being of help - it makes me even more proud. I am passionate about being a part of the Reman programme and representing Liebherr."
Cliff particularly enjoys the interaction of technical and human "components" in his job: "I enjoy working closely with a team and getting to know everyone on a personal level. It makes the job very exciting and contributes to the team’s success. As an engineer, it is very interesting and honouring to know you work with something, which creates so much power and helps perform so many tasks. And it is all driven by human brain power. Thanks to the Reman programme, you always see products from different decades. It is always amusing to see components for Reman, which are even older than me!"