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Technical Service Consultant (m/f) Gas EnginesBulle | Job ID 11200

  • Job ID 11200
  • Division Components
  • Organization Liebherr Machines Bulle SA
  • Area of employment Customer Service
  • Country Switzerland
  • Entry level Professionals
  • Type of contract full time

Responsibilities

  • Contact person for our customers and internal departments for technical problems and all service-relevant topics of gas engines
  • Responsible and coordination of the troubleshooting actions of our customers
  • Key position in the complaint managing process within the 8D method: problem identification and configuration, definition of immediate measures and addressing to technical departments as well as communication to customers
  • Analysis of product behavior in the field based on complaints, guarantee data and customer feedback
  • Organization and moderation of interdisciplinary meetings for technical problem solving
  • Preparation and documentation of service-relevant, technical customer notifications, service information and repair concepts
  • Preparation, implementation and monitoring of conversion and retrofitting activities

Requirements

  • Successfully completed engineering studies in the field of mechanical engineering, automotive engineering or industrial engineering or technician with proven experience in mechanical engineering
  • Successfully completed basic professional training as agricultural, truck or machinery mechanical desired
  • Several years of professional experience as well as very good knowledge in the field of combustion engines, preferably gas engines
  • Very good knowledge in English and German, Knowledge in French would be in advantage
  • Good knowledge with MS Office and good knowledge of an ERP System
  • Good social skills, customer orientation, self-confidence, communication skills, flexibility, reliability and sense of responsibility

Our offer

We offer an exciting activity in a young and dynamic team, payment commensurate with your skills and social benefits of a modern company

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  • Job ID 11200
  • Division Components
  • Organization Liebherr Machines Bulle SA
  • Area of employment Customer Service
  • Country Switzerland
  • Entry level Professionals
  • Type of contract full time

The company

Liebherr Machines Bulle SA is the centre of excellence for combustion engines (diesel and gas engines) and hydraulic components. The company develops and produces various products which are used in the fields of building construction and civil engineering, mining, agriculture, decentralised energy, machine and plant engineering, as well as aerospace.   

Location

Liebherr Machines Bulle SA

7, Rue Hans-Liebherr

1630 Bulle

Switzerland

Contact person

Silvio Soeldi