Customer service
How can we help you?
Do you have any questions or would you like some advice?
Are you looking for a new refrigerator or freezer? Just tell us what is important to you and we will find the right model to suit your needs. Do you already have one of our refrigerators or freezers and would like some advice on use and handling? Get in touch with us. We will be happy to assist you.
You can reach us by telephone from Monday to Friday 8:00 AM and 5:00 PM. EST
Our service partner
The serial tag on Liebherr appliances
For any questions about your appliance, please make sure you have the information needed to identify your appliance on hand (appliance designation, serial number). This information allows our service team to provide more helpful answers to your questions regarding your appliance and to solve any problems more quickly.
Residential appliances
Refrigerators with year of manufacture from 2021
The serial tag is located behind the bottom drawer on
- Freestanding refrigerators
- Freestanding bottom-freezer refrigerators
- Fully integrated refrigerators
- Fully integrated bottom-freezer refrigerators
Appliances with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding refrigerators
- Freestanding bottom-freezer refrigerators
- Fully integrated refrigerators
- Fully integrated bottom-freezer refrigerators
Side-by-Side combinations
The serial tag is located on the left of the bottom freezer compartment on
- Freestanding Side-by-Side combinations
- Fully integrated Side-by-Side combinations
Monolith
The serial tag is located on the left of the bottom BioFresh safe on
- Monolith refrigerators
and on the left of the first freezer compartment on
- Monolith bottom-freezer refrigerators
Freestanding freezers with year of manufacture from 2022
The serial tag is located on the left next to the second drawer from the bottom.
Integrated freezers with year of manufacture from 2021
The serial tag is located behind the bottom drawer.
Freezers with year of manufacture before 2021
The serial tag is located on the inside left on
- Freestanding freezers
- Fully integrated freezers
Chest freezers
The serial tag is located on the outer right wall in the top right.
Monolith freezers
The serial tag is located on the left next to the top drawer.
Wine refrigerator
The serial tag is located on the inside left on
- Freestanding wine storage refrigerators
- Fully integrated wine storage refrigerators
- Freestanding wine tempering refrigerators
- Fully integrated wine tempering refrigerators
Humidor
The serial tag is located on the outside left.
Professional appliances
Upright drinks display refrigerator
The serial tag is located on the inside left.
Appliances for laboratories and healthcare
The serial tag is located on the inside left at the top on
- Laboratory refrigerators
- Laboratory freezers
- Medical refrigerators
- Ultra-low temperature freezers
Appliances for gastronomy and bakeries
The serial tag is located on the inside left at the top on
- Commercial refrigerators
- Bakery refrigerators
- Commercial freezers
- Bakery freezers
