LHO1 prof service

Service Advisor / CoordinatorMelbourne | Job ID 38126

  • Job ID 38126
  • Division Earthmoving
  • Organization Liebherr-Australia Pty. Ltd.
  • Area of employment Production
  • Country Australia
  • Entry level Professionals
  • Type of contract full time

About the role

Seeking an experienced, professional and customer focussed Service Co-ordinator to join the team at our Melbourne and branch located in Dandenong. Reporting to the Service Supervisor this role is responsible for coordination of activity for the Field Service team which services clients throughout Melbourne and across Victoria and Tasmania.

Duties

  • Coordinate day-to-day scheduling of technicians and resources
  • Liaise with customers to schedule work
  • Manage work in progress
  • Provide job progress updates
  • Preparing quotations for service work
  • Timesheet administration
  • Provide high level of proactive customer service
  • Active involvement in the continuous improvement of the Field Service Support process

Skills & experience

  • Experience working in a service department
  • Trade qualifications in Diesel/Plant Mechanic or Electrical would be beneficial
  • High attention to detail and effective communication skills
  • Ability to handle multiple tasks and complete to high standard
  • Extensive customer support experience

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rachel Lee Davidsen at: [email protected]

Liebherr - One Passion. Many Opportunities.

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  • Job ID 38126
  • Division Earthmoving
  • Organization Liebherr-Australia Pty. Ltd.
  • Area of employment Production
  • Country Australia
  • Entry level Professionals
  • Type of contract full time

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs approximately 48,000 people, in more than 140 autonomous companies and 50 countries globally. Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Though the company’s 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.​

Location

Liebherr-Australia Pty. Ltd.

41-45 Ordish Road

3175 Melbourne

Australia

Contact

Rachel Lee Davidsen

FAQs

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