Service Technician cum Installer (Refrigeration)Singapore | Job ID 27862

  • Job ID 27862
  • Division Domestic Appliances
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Young Professionals
  • Type of contract full time

Responsibilities

  • Handle customers’ complaints or enquires in create and update customer complaints system and service documentation
  • Perform hands on duties and onsite servicing of gas leakage, carry out leakage tests and new installations
  • Perform on-site investigation and rectification work required from time to time in doing simple technical reports in meeting set KPI
  • Daily in-house spare part stock check and spare part sales order tracking data
  • Ensure and maintain cleanliness of workshop, showroom and service van
  • Assist in installation and set-up of refrigerator on-site
  • Assist in delivery of refrigerator
  • Any other duties as assigned by the Superior

Competencies

  • Must have at least minimum Higher NITEC / NITEC in Refrigeration/Air-conditioning, Electrical/Electronic, Mechanical/Mechatronics Engineering
  • Minimum 1-3 years in customer service industry or perform servicing / maintenance on domestic appliance industry
  • Possess valid Singapore class 3 driving license, good driving record without traffic violations and familiarize with Singapore route
  • A resourceful and open-minded individual with strong analytical and troubleshooting skills
  • Self-motivated person with positive “can-do” attitude and able to work independently and effectively under pressure
  • Excellent Customer Service attitude with the ability to discuss options with customers around needs and expectations
  • Team player with good written and verbal communication skills
  • Safety knowledge in handling Hydrocarbon Refrigerants (R290/R600a) is an added advantage
  • 5 days work week with full Saturday working required

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Lai Hoong Alice Leong at: [email protected]

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  • Job ID 27862
  • Division Domestic Appliances
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Young Professionals
  • Type of contract full time

The company

Liebherr-Singapore Pte Ltd is part of the globally acting Liebherr Group. The company is responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components.​​

Location

Liebherr-Singapore Pte. Ltd.

No 8 Pandan Avenue

609384 Singapore

Singapore

Contact

Lai Hoong Alice Leong

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Due to the spread of coronavirus, response times within the application process may be delayed. We would kindly ask you to refrain from sending us any inquiries in this regard. Thank you for your understanding.

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