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Sales support coordinator and NCCO certified crane operator, Chad Stiles, joined Liebherr USA, Co. in June of 2019. Based out of Frenchtown, NJ, Stiles travels across the country to support the arrival and loadout of mobile and crawler cranes at various ports throughout the USA. His passion for the product and love for the company is evident in everything he accomplishes with Liebherr.
As a former drill rigger, Stiles was immediately impressed with the Liebherr machines he operated. “When I was running Liebherr equipment, I fell in love with the machine itself and how well built it was,” noted Stiles. “I knew the company would be well run too.”
Working as a Sales Support Coordinator, Stiles serves as a Liebherr liaison when mobile and crawler cranes arrive to US ports from Liebherr-Werk Ehingen GmbH. He initially surveys the machine and devises individual loadout plans as each crane and customer have different requirements. Stiles must also remain in constant communication with both the longshoreman as well as each customer throughout the arrival process. He said: “The best part of the job is seeing the excitement on our customer’s faces once they receive their crane. It feels like they are a part of an extended family now.”
A team effort
Dealing with multiple crane arrivals each month requires immense organization. Stiles finds himself traveling every two to three weeks to various ports, allowing him to be onsite and ready for each machine acquisition. He also utilizes his Liebherr colleagues for assistance and mentorship as needed. Stiles’ initial training included time spent in Texas to learn about Liebherr’s various processes and operating systems allowing him to get a full understanding of the team and how Liebherr operates.
Described as dedicated and hardworking by his coworkers, Stiles emphasized the importance of teamwork at Liebherr. “The pride that all Liebherr employees carry is unmatched,” noted Stiles. “Help is always provided across the country, and each job is truly a team effort.”
Conexpo 2023 will be Stiles’ first major tradeshow. He noted, “I have heard how big the display booth is. I can’t wait to see it in person.” Although this is his first Conexpo, Stiles has managed and worked with many of the featured cranes at Conexpo including the LR 1700-1.0 and the 1300-6.3, but the LTM 1450-8.1 is his favorite. “The versatility of the 1450 is incredible. It runs with and without the luffing jib, yet still has a lot of reach, good capacity, and is easy to transport,” deemed Stiles.
Our mobile and crawler cranes also feature VarioBase® allowing Liebherr cranes to operate easily in tight spaces. This is Stiles favorite technology offered by Liebherr as it allows customers to utilize cranes in all types of real-world applications, while still providing excellent lifting capacity.
One Passion. Many Opportunities.
When asked what he would tell perspective candidates Stiles expressed “It is a great place to work where you can continue your education by learning something new every day. What sets Liebherr apart is that we have the best technology and top service teams around the world. There is so much pride throughout every Liebherr organization, and it all works so well because we are one team.”