LHO1 prof tec

Spare Parts Technical AdvisorAcheson, AB | Job ID 28456

  • Job ID 28456
  • Division Mining
  • Organization Liebherr-Canada Ltd.
  • Area of employment Production
  • Country Canada
  • Entry level Professionals
  • Type of contract full time

As a Spare Parts, Technical Advisor for our Mining division you will provide an outstanding level of customer service with the goal of reducing our customers operating costs and equipment downtime. The Technical Advisor administrates and provides trade knowledge as it relates to parts and major components for all Mining equipment.This position will be 7 days on and 7 daysoff located in the Acheson Alberta branch, providing service to all Mining Operations overseen by the Parts Manager.

Responsibilities

  • Provide parts advice and expertise to all Mining customers, Internal and External
  • Process all Parts Orders for Mining Customers Nationally
  • Communicate with the Parts Planner to ensure parts are available for the Planned Delivery Date, Including weekly review of stock orders and address & advise customers regarding any delays
  • Coordinate all machine down orders
  • Build strong relationships with the Liebherr factories and distribution centers
  • Process all returns as per the Liebherr Canada return policy and procedure, including core claims for corresponding factories as well as credit notes
  • Work with the service supervisor to administrate all parts required for support equipment and procurement of consumables for the Fort McKay location.
  • Enter invoices into customer portals where applicable, email invoices to customer AP where applicable and correct any errors related to billing and payment issues
  • Create purchase orders when necessary
  • Provide support as needed during the Acheson branch inventory counts
  • Other duties as assigned

Competencies

  • Journeyman - Parts Technician Trade Certificate Required
  • 5+ years experience in Heavy Equipment Parts
  • Bilingual in French  & English strongly preferred
  • Exceptional communication skills, with the ability to communicate complex information clearly and effectively
  • Demonstrated professionalism and customer centric attitude

Our Offer

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jessica Gauss at: [email protected]

Liebherr - One Passion. Many Opportunities.

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  • Job ID 28456
  • Division Mining
  • Organization Liebherr-Canada Ltd.
  • Area of employment Production
  • Country Canada
  • Entry level Professionals
  • Type of contract full time

The company

The Liebherr Group has represented leading-edge technical products and services for 70 years and proudly services our Canadian customers directly since 1973. Liebherr- Canada Ltd.has nine branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace, transportation, and refrigeration industries.

Location

Liebherr-Canada Ltd.

10440 267 ST

T7X 6A2 Acheson, AB

Canada

Contact

Jessica Gauss

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Due to the spread of coronavirus, response times within the application process may be delayed. We would kindly ask you to refrain from sending us any inquiries in this regard. Thank you for your understanding.

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