Customer Service for components

Around the world, thousands of Liebherr components are used in a whole range of different applications. Our components division offers services adapted to individual needs. In this way, various requirements from customers can be realised within and outside the Group.

Aside from high performing components, Liebherr also supports customers with comprehensive services. Customers profit from short response times, original spare parts with fast availability and an extensive range of training courses. In this way, we assure the performance of our components throughout the entire lifecycle.

Service

Service work on a wind turbine

Service work on a wind turbine

Service work on a wind turbine
Our service specialists are deployed all over the world and can visit your location quickly if they are needed.

Competent specialist personnel can be at the site quickly, if required. This helps to minimise downtimes. Furthermore, our customers can take advantage of technical advice and support from specialists at our production sites.

For further information, please call your sales representative.

Spare parts

Spare parts from the original equipment manufacturer maintain the value of your components

Spare parts from the original equipment manufacturer maintain the value of your components

Original spare parts are available for all components from Liebherr. The extensive internal quality assurance system checks assure, along with our components themselves, that these meet the highest demands in terms of perfection and performance.

The use of original parts makes it possible to assure the cost effectiveness and value retention of our components. Centralised processing by our sales companies enables our customers to benefit from reliable and efficient processing of their spare parts orders at all times.

Since June 2015 Liebherr has been operating a state-of-the-art logistics center in Oberopfingen (Germany). With 47,000 m2 of warehouse space this has the capacity needed to provide a comprehensive range of spare parts for Liebherr components and earthmoving machinery. As a result of the latest storage technology, proximity to various components division production sites and immediate access to the motorway, it also offers the best conditions to meet our worldwide customers' spare part requirements quickly and efficiently.

Liebherr-Logistics GmbH
We need your consent This YouTube video is provided by Google*. If you load the video, your data - including your IP address - is transmitted to Google and may be stored and processed by Google inter alia in the USA. We have no influence over further data processing by Google. By clicking on "Accept", you consent to the transmission of data to Google for this video in accordance with Art. 6 (1) (a) GDPR and at the same time expressly consent to the transfer of data to the USA in accordance with Art. 49 (1) (a) GDPR. If you no longer wish to consent to each YouTube video individually in the future and wish to be able to load the videos without this blocker, you can also select "Always accept YouTube" and thereby consent to the associated data transmissions and transfers to Google and to the USA for all other YouTube videos which you open on our website in the future. Please note that, in the opinion of the European Court of Justice, there does not currently exist an adequate level of data protection in line with EU standards in the USA, and at present we cannot provide suitable safeguards to protect your data and offset this shortcoming. Possible risks to you of data transfer to the USA are that access by state authorities cannot be excluded and that your data could be processed for reasons of national security, criminal prosecution or for other purposes in the public interest of the USA, possibly without you being informed separately and without enforceable rights and effective means of redress being available to you. You can withdraw consent that you have given at any time with future effect via the settings. For further information, please see our Data Protection Declaration and Google's Privacy Policy. *Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland; Mutterunternehmen: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

The sales order tracking service from Liebherr can be used by our sales partners to check the current processing status of their outstanding and completed spare parts orders at any time.

Sales order tracking for sales partners
Remanufacturing of Liebherr components

Remanufacturing of Liebherr components

Nothing but original spare parts is also the approach adopted by the Liebherr Reman program. By reconditioning used Liebherr components in accordance with industrial standards, customers are offered an economic alternative to the original new part.

The Reman programme from Liebherr

Training courses

Professional maintenance and repair make a significant contribution towards maximum exploitation of Liebherr components' lasting character. Our experienced employees are happy to pass on their specialist knowledge to customers and sales partners in the course of training. The company has its own training centers at the production facilities for this purpose. If necessary, we can also run training courses directly on-site.

  • Liebherr training center in Bulle
    At the training center in Bulle (Switzerland), we teach customers and sales partners how to work with combustion engines, hydraulic pumps and motors as well as injection systems.

    Liebherr training center in Bulle

    At the training center in Bulle (Switzerland), we teach customers and sales partners how to work with combustion engines, hydraulic pumps and motors as well as injection systems.

  • First-hand specialist knowledge
    Our experts are happy to pass on their experience to our customers to facilitate correct handling of Liebherr components.

    First-hand specialist knowledge

    Our experts are happy to pass on their experience to our customers to facilitate correct handling of Liebherr components.

  • Tailored product training courses
    Training courses providing instruction on the correct use, maintenance and repair of Liebherr components are run by experienced staff at our competence centers or directly at the customer's location.

    Tailored product training courses

    Training courses providing instruction on the correct use, maintenance and repair of Liebherr components are run by experienced staff at our competence centers or directly at the customer's location.

  • Downloads

    Contact

    Reman program

    Within the scope of the Reman Program, used Liebherr components are remanufactured in accordance with industrial standards. Reman Program

    Operating materials

    Regular maintenance maintains the efficiency of your machines. Liebherr provides special lubricants and operating fluids for maintenance purposes. Overview of operating materials

    Deployed all over the world

    Our components are used around the world in a whole range of different Liebherr equipment and customer applications.

    Sales and service from Liebherr are organised according to regional sales organisations. We ensure proximity to our customers in this way. We respond quickly and competently to questions from our sales partners and find a direct contact person if required.

    Please see the right column for contact details of the service team covering your area.

  • Sales & service around the world
    Liebherr-Components in Nussbaumen (Switzerland) is responsible for worldwide sales and service of components and system solutions of the Group.

    Sales & service around the world

    Liebherr-Components in Nussbaumen (Switzerland) is responsible for worldwide sales and service of components and system solutions of the Group.

  • Sales & service North America
    Liebherr Components North America Co. in Saline (USA) is responsible for sales and service of components of mechanical, hydraulic and electric drive and control technology in North America.

    Sales & service North America

    Liebherr Components North America Co. in Saline (USA) is responsible for sales and service of components of mechanical, hydraulic and electric drive and control technology in North America.

  • Service center for components in North America
    Liebherr-Canada Ltd. in Burlington (Canada) operates as the service center for components in North America.

    Service center for components in North America

    Liebherr-Canada Ltd. in Burlington (Canada) operates as the service center for components in North America.

  • Sales & service Russia
    Liebherr-Russland 000 in Moscow (Russia) is responsible for sales and service of components in Russia.

    Sales & service Russia

    Liebherr-Russland 000 in Moscow (Russia) is responsible for sales and service of components in Russia.

  • Sales & service China
    Liebherr Machinery Service (Shanghai) Co. Ltd. in Shanghai (China) is responsible for sales and service of components in China.

    Sales & service China

    Liebherr Machinery Service (Shanghai) Co. Ltd. in Shanghai (China) is responsible for sales and service of components in China.

  • Logistics center for spare parts
    The spare parts logistics center of Liebherr-Logistics GmbH in Oberopfingen (Germany) assures fast dispatch of original parts to any location.

    Logistics center for spare parts

    The spare parts logistics center of Liebherr-Logistics GmbH in Oberopfingen (Germany) assures fast dispatch of original parts to any location.

  • Sales & service around the world

    Liebherr-Components AG

    Kirchweg 46

    5415 Nussbaumen/AG

    Switzerland

    Sales & service North America

    Liebherr USA, Co., Saline, Components

    Components

    1465 Woodland Drive

    Saline, MI 48176

    USA

    Sales & service Russia

    Liebherr-Russland OOO

    Components Division

    Bolschoj Palaschewskij Pereulok 13/2

    123104 Moskau

    Russia

    Sales & service China

    Liebherr (China) Co., Ltd.

    Components Division

    Building No. 1, 88 Ma Ji Road

    Waigaoqiao Free Trade Zone

    200131 Shanghai

    P.R. China

    Sales & service Brazil

    Liebherr Brasil Eireli

    Rua Dr. Hans Liebherr, 1 Vila Bela

    12522-635 Guaratinguetá-SP

    Brazil