Mobile and crawler cranes
Customer Service
Personal. Competent. Reliable. Our service for you.

We are only satisfied when you are.

With many years of experience in the mobile and crawler crane sector and the highest quality standards, we offer you first-class service. We only use original parts to ensure that your machine always remains in optimum condition. Your satisfaction is what drives us - that's why we offer you customised solutions and fast, reliable service.

Rely on our expertise - because we’re only satisfied when you are!

On-site service: anywhere and any time

We bring our experts directly to you. Our skilled Liebherr service technicians ensure that your concerns are resolved quickly and efficiently on site. Whether installation, repair or maintenance - with the latest technology and a wealth of experience, we guarantee a professional service.

Put your trust in our technical expertise and let us support you quickly and reliably on site.

Fast remote support

Our remote diagnostic service allows the fast and precise analysis of your crane from a distance. With an encrypted mobile phone connection, we can identify faults and malfunctions in real time without the need for a technician to be on site. This enables cost-effective and time-efficient diagnostics of the crane on site directly from the customer service department or the local service branch.

Technical advice for complex lifting tasks

The high technical maturity of our cranes provides the safety needed for complex lifting tasks or special conditions. Our experts will be delighted to advise you to ensure you can complete the job safely and efficiently.

Training courses

Successful mobile crane operations require perfect interaction between the crane, planning specialists and crane operator. To perfectly prepare your team for the challenges of demanding assignments, our training programmes offer comprehensive training - as a refresher, instruction or part of further training concepts.

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Never be without again - service work made easy

Our operating fluids and lubricants guarantee the reliable performance of your machines. They reduce wear, improve efficiency and help to extend the service life of your equipment.

MyLiebherr

Find and order replacement components easily

The portfolio of replacement components is constantly being expanded. Check right away to see if the part you need is available.

Whether you need a replacement or new part, order conveniently via the online shop.

Parts Shop

Order your spare parts online in just a few steps!

Spare parts catalogue

Identify the spare parts you need with the spare parts catalogue.

With our spare parts catalogue, you have constant access to the latest documentation for your machine. The overview of parts shown is specific to the serial number of your machine.

Cranes from the market leader

Liebherr has been supplying the global crane market from Ehingen since 1969 and is now the leading manufacturer of all-terrain cranes. We have the largest product portfolio, comprising 40 different cranes on wheels and crawlers, and are renowned for our supreme technical quality and innovative crane concepts.

We set new standards in the industry and develop and build innumerable new ideas such as the all-terrain cranes which are the latest addition to our product portfolio.

Reliable service from the manufacturer

Liebherr cranes are reliable. You can rely on our global service network with more than 80 sites of our own in 35 countries to provide after-sale service for our products. This network is been in place since 1949 and is backed by 70 years of experience.

More than 95 % of all spare parts available within 24 hours. This service improves the time that your crane is available and makes your work significantly easier.

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Your local contact:

Personal. Competent. Reliable. Our service for you.

We’ll not let you down – Our dense global network of modern service stations, high quality completion of maintenance and repair work, well-trained, experienced service technicians and a smart spare parts logistics system mean that you really can rely on our Liebherr service for mobile and crawler cranes.