Systems AdministratorBiggleswade | Job-ID 68624

The role contributes to the success of Liebherr – Great Britain Ltd by providing service delivery and support for on-premise and cloud-based server systems. As a Systems Administrator you will provide effective service delivery by engaging with stakeholders inside and outside of IT, ensuring the technical implementation of the IT roadmap and managing systems uptime, configurating, testing, troubleshooting and continually monitoring Liebherr’s networks to seamlessly ensure the resilience and availability we need to deliver the business’ needs.

Your Responsibilities as a Systems Administrator:

Service Support:

• Maintain the server and network systems in line with IT and OEM best-practice
• Schedule, plan and implement maintenance work to ensure that systems remain patched and updated
• Manage the expectations of the business’ in relation to system capabilities
• Provide the service desk with information about systems problems and issues
• Analyse logs and system performance to pre-empt issues or resolve known errors
• Contribute to the accuracy of the CMDB, known errors list and ticketing system
• Analyse, predict and monitor the systems in relation to availability, capacity and their lifecycle
• Raise tickets for all tasks, so as to enable a traceable audit trail and that other people could continue the work if needed
• Ensure the confidentiality, integrity and availability of corporate data
• Ensure that cover exists for periods of absence via knowledge sharing, essential documentation and cross training of staff in products deployed via shadowing
• Escalate problems where needed both internally and with suppliers
• Provide server and network performance KPIs
• Service Delivery
• Contribute to the delivery of the IT roadmap
• Install, configure, build and deploy IT server and network solutions
• Create systems documentation and training guides

Project Management:

• Participate in project scoping, planning and analysis work as part of one or more project teams
• Provide status updates to the project team on work underway
• Obtain cost estimations for proposed solutions for inclusion in project planning
• Attend project review meetings
• Contribute to the IT systems Business Continuity and Disaster Recovery planning
• Maintain appropriate backups of data and systems configuration
• Act as SME for technical issues regarding to planned and in-flow project work
  

Your Profile to be successful as a Systems Administrator:

The successful candidate will require the following:

• Ability to work unsupervised and use own initiative
• Degree-level qualification or equivalent experience/qualifications
• Able to demonstrate ability to work effectively in a pressurised environment.
• Server maintenance/implementation and LAN/WAN administration experience
• Ability to troubleshoot and analyse complex information
• Knowledge of VMWare, Veeam, MS SQL
• Ability to prioritise work based on wider business impact
• Ability to present ideas and solutions to others in a way that is appropriate to the audience
• Determination and zeal to not be beaten by technical problems
• Ability to recognise when escalation or help is needed
  

What We Are Offering:

• The opportunity to work with the industry-leading manufacturer .
• Secure and progressive work environment.
• Competitive salary and benefits.
• Training and personal development
  

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Julie Connell at: [email protected].

One Passion. Many Opportunities.