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Service Manager - Tower CraneSingapore | Job ID 26036

  • Job ID 26036
  • Division Tower Cranes
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Management positions
  • Type of contract full time

Responsibilities

  • Responsible for aftersales services and ensure the set KPIs/sales targets are achieved
  • Provide technical support, training and service to regional partners and stakeholders, where required
  • Ensure high compliance and completion on job tasks by maintaining safety, efficiency, quality, standards and while working within estimated pricing and scheduled dates
  • Maximize utilization of resources and managing a service team to achieve customer satisfaction and overall aftersales efficiency
  • Create growth plan for continuous improvement for products and services

Competencies

  • Have an in-depth knowledge and understanding of tower cranes or related industries.
  • Min Diploma in Mechanical/Electrical Engineering with more than 5 years of experience in heavy machinery/crane environment
  • Strong leadership, independent, self-motivated and analytical abilities
  • Ability to demonstrate initiative in managing and completing projects in individual and group settings
  • Tactful and ability to deal with variety of changing situations
  • Excellent negotiation and communication skills
  • Willing to work a flexible schedule and travel overseas as required
  • Proficient in MS Office
  • Possess class 3 driving license

Our Offer

We offer attractive salary with comprehensive benefits package to the right candidates.

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  • Job ID 26036
  • Division Tower Cranes
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Management positions
  • Type of contract full time

The company

Liebherr-Singapore Pte Ltd is part of the globally acting Liebherr Group. The company is responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components.   

Location

Liebherr-Singapore Pte. Ltd.

No 8 Pandan Avenue

609384 Singapore

Singapore

Contact

Lai Hoong Alice Leong

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Due to the spread of coronavirus, response times within the application process may be delayed. We would kindly ask you to refrain from sending us any inquiries in this regard. Thank you for your understanding.

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