MCC1 eric gbomene

Technical Advisor, Off Shore CranesBiggleswade | Job-ID 11846

  • Job-ID 11846
  • Unternehmensbereich Maritime Cranes
  • Gesellschaft Liebherr-Great Britain Ltd.
  • Einsatzbereich Production
  • Land United Kingdom
  • Einstiegslevel Professionals
  • Vertragsart full time

A vacancy has arisen within our Maritime Crane department in Biggleswade for two Technical Advisors, Off Shore Cranes. These roles, covering the UK and Ireland, contribute to the success of Liebherr – Great Britain Ltd by ensuring effective and efficient advice and support along with excellent administrative, customer service and interpersonal skills whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork.

Your Responsibilities

  • Visit site to investigate into technical problems and communicating with customers, factories and LGB accordingly to provide a technically lead solution.
  • Assist the Technical Manager with customer complaints in relation to invoice disputes.
  • Provides a dedicated support line for customers and uses this to develop outstanding rapport and relationships.
  • To circulate information and investigation details via written reports.
  • Obtain suitable solutions from Liebherr factories on technical issues and warranty claims.
  • Raises warranty orders, sales orders, work orders, purchase requests and invoices both internally and to customers.
  • Processing warranty claims and ensures that returned warranty parts are sent back to the relevant factory with correct documentation.
  • Supports the hands on element of operations by undertaking out of hours responses as and when required.
  • Assists in the managing of service engineers and optimising their utilisation.
  • Promote and prepare parts and service quotations.
  • Develops an effective working relationship with the after sales team and can support others where required.
  • Escalates the appropriate action in relation to broken or damaged company equipment.
  • Effectively uses the operating system (BAAN) to be able to manage the following processes; sales orders, warranty orders, purchase orders in addition to checking stock availability and the pricing of spare parts.
  • Prepare and submit detailed reports and feedback for every investigation undertaken, including customer reports if required.

Your Profile

The successful candidate will require the following:

  • Is able to demonstrate competencies and skills for the role through experience in a similar industry
  • Good communicator at all levels
  • Flexible approach to work

What we are offering

The opportunity to work with the industry-leading manufacturer, secure and progressive work environment, competitive salary and benefits, training and personal development.

Jetzt online bewerben Seite drucken Teilen

  • Job-ID 11846
  • Unternehmensbereich Maritime Cranes
  • Gesellschaft Liebherr-Great Britain Ltd.
  • Einsatzbereich Production
  • Land United Kingdom
  • Einstiegslevel Professionals
  • Vertragsart full time

Das Unternehmen

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.   

Standort

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom

Kontakt

Amanda Wells

________

Auf Grund der Ausbreitung des Coronavirus, kann es zu verzögerten Reaktionszeiten innerhalb des Bewerbungsprozesses kommen. Wir bitten Sie, von Anfragen abzusehen und danken für Ihr Verständnis.

Häufige Fragen

Sie haben Fragen rund um das Thema Arbeiten bei Liebherr? Hier gibt es die Antworten! Häufige Fragen

Initiativbewerbung

Sie haben noch keine passende Stelle gefunden? Gerne können Sie sich bei uns auch initiativ bewerben. Zu den Initiativbewerbungen