Digitalisation: Liebherr-EMtec meets lead customers at the booth

Actively involved in development – and on site at Bauma: Liebherr-EMtec GmbH, as the divisional controlling company of the earthmoving and material handling technology product segments, invited to Bauma its lead customers with whom digital, machine-related solutions are being jointly developed as part of a cooperation project.

Liebherr considers it crucial to involve customers in the development of digital, machine-based solutions. For that reason, Liebherr-EMtec GmbH launched a lead customer partnership in early 2021. Joint meetings are held at regular intervals to gather feedback and exchange information on the progress of work.

On Thursday, 27 October, a special meeting took place at Bauma. Representatives of Liebherr-EMtec management and of the project team met with lead customers in the technology pavilion "Service and Digital Solutions" to celebrate the development status. For this was presented to the public for the first time on monitors. Eugen Schobesberger, Managing Director Technology at Liebherr-EMtec GmbH, picked up on this year’s Liebherr Bauma motto in his welcome speech: “The lead customer partnership is of great importance for us. We stand by our customers when it comes to digitalisation issues and help to shape technological progress. In my view, there could not be a more suitable framework to provide insight into the successful course of the project.”

At the centre of practical development is a digital, customer-orientated solution that aims in particular to enable location-independent performance analysis and condition monitoring of earthmoving machines and material handling technology. It is designed to provide customers with action-relevant knowledge that enables them to operate fleets of machines and attachments with maximum reliability and productivity. The solution aims to connect manufacturers, service partners and operators on a single platform. The objective is to provide a central hub to ensure high availability and operational efficiency as well as short communication channels.

Service & digital solutions at Bauma