Digital Solutions SpecialistNewport News, VA

The overall responsibility of the EMT Digital Solutions Specialist is to monitor and manage the multiple  support systems and latest technologies introduced by the Liebherr EMT factories in order to support  Liebherr machines and customers in the most timely and efficient manner. System administration,  development and implementation of new technologies as well as training support within LUS-EMT and the dealer network will be a continuous process needing a high level of attention and focus. Current  systems support will include but not limited to: MyLiebherr, LiOS, Bulletin Manager, LiDAT, remote service.

*For consideration, all candidates must apply through our online career portal. We kindly ask that you do not send applications or resumés via email.

*This position is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

Essential Duties:

• Promotion of new and developing technologies within the dealer network
• Liaise between dealer users and IT department both locally and internationally handling  development requests and systems issues.
• Develop, perform and maintain software registration, licensing, distribution, and invoicing  procedures.
• Develop training materials for systems and provide training to users both internal and external  as necessary.
• Work closely with management to prioritize business system goals and information needs.
• Provide support and problem resolution for business applications.
• Creates and communicates best practices, methods, standards, and processes.
• Records, tracks, and communicates resolutions of customer issues.
• Other duties as assigned.

Competencies

Education and Experience:

High School diploma or equivalent with a minimum of three years of work experience supporting IT inventory systems or in related field.

Additional Requirements:

• Travel domestically and internationally up to 25% of the time.
• Ability to obtain and maintain a valid driver’s license and passport.

Our Offer

An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Katie Stevens.

Liebherr-America, Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
If you are a California resident, please visit Liebherr USA, Co. Privacy Statement for more information regarding how Liebherr-America, Inc. and its US affiliates collect and process your personal information.

One Passion. Many Opportunities.