Parts Administrator - IrelandRathcoole

A vacancy has arisen within our Parts department based in Rathcoole for a Parts Administrator.

The role contributes to the success of Liebherr – Construction Equipment Ireland Ltd by ensuring effective procurement of machine parts. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives in line vision of the business whilst ensuring outstanding customer service at all times and working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your responsibilities as a Parts Administrator

•    Develops and maintains excellent working relationships with all departments and team members.
•    Communicates professionally and effectively with customers by email, phone and online platforms
•    To identify spare parts effectively via online factory resources across all divisions
•    Raise sales orders, purchase orders and invoicing to both internal departments and to customers
•    Process parts details onto system to provide information and pricing to enable effective ordering
•    Communicates regularly with broader team members to highlight any issues concerning parts identification and procurement
•    Assists in establishing communication to customers in respect of any issues or delays in parts requirements
•    Establishes and maintains excellent relationships with both customers and suppliers
•    Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
•    Proactively contributes to departmental meetings, suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures
•    Manages personal time schedule and productivity
•    Takes the initiative to establish progress with supplier orders and can identify when there is a need to chase or follow up
•    Processing of Field Service engineer spare parts returns, both new and used
•    Update warranty returns log and communicates with service administrators to clear WIP.
•    Processing of returns to designated factory - new parts, warranty and service exchange

Your Profile

•    Relevant qualifications in Mathematics and English
•    Experience in the construction plant or transport distribution industry
•    Able to identify skills applied in either parts, warranty or service departments
•    Good communicator at all levels
•    Flexible approach to work
•    Capable of working independently or as part of a team
•    Confident working in an engineering workshop environment

Our Offer

•    The opportunity to work with an industry-leading manufacturer.
•    Secure and progressive work environment.
•    Competitive salary and benefits.
•    Training and personal development

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.