Workshop Team Leader - Earthmoving, BiggleswadeBiggleswade

An exciting opportunity has arisen within our Earthmoving Workshop department at Liebherr-Great Britain Ltd for a Workshop Team Leader.

Reporting to the Workshop Manager, you will play a key role in leading and supporting a team of engineers and apprentices, ensuring the efficient day-to-day operation of the workshop while maintaining the highest standards of quality, safety, productivity, and customer service.

This position contributes directly to the success of the business by providing technical leadership and operational support to both the Sales and After-Sales functions, whilst demonstrating commitment to Liebherr's key values of Business Performance, Customer Focus, People & Teamwork, and Leadership.

Your Responsibilities

• Provide day-to-day leadership, guidance, and support to Workshop Engineers and Apprentices.
• Ensure apprentices complete daily development tasks and receive appropriate mentoring and coaching.
• Support the Workshop Manager with job planning, resource allocation, scheduling, and workflow coordination.
• Assist in the preparation of service quotations, estimates, and workshop documentation.
• Lead by example in promoting a strong health and safety culture, ensuring compliance with company policies and maintaining excellent housekeeping standards.
• Foster a positive, collaborative, and high-performing team environment.
• Provide technical expertise and troubleshooting support to workshop personnel as required.Identify training and development needs within the team and make recommendations to management.
• Support the continued smooth operation of the workshop during periods of absence of the Workshop Manager.
• Ensure all work is completed to the high standards expected of a leading construction equipment manufacturer.
• Deliver excellent customer service and maintain professional relationships with customers and colleagues.
• Support the induction, development, and training of new employees in line with Liebherr standards and procedures.
• Liaise with and coordinate third-party contractors working on-site, acting as the primary point of contact where required.
• Complete all documentation, service records, and reports accurately and in a timely manner.
• Participate in technical and professional training programmes both in the UK and overseas when required.
• Ensure compliance with company quality assurance procedures and workshop processes.
• Promote and uphold the professional image and reputation of Liebherr at all times.
• Undertake any other reasonable duties commensurate with the level and responsibility of the role.

Your Profile

To be successful in this role, you will possess:

• A recognised apprenticeship in a relevant engineering discipline, ideally supported by an NVQ Level 3 qualification or equivalent.
• Proven experience in a workshop, plant, construction equipment, heavy vehicle, agricultural, or similar engineering environment.
• Previous experience leading, mentoring, or supervising engineers, technicians, or apprentices.
• Strong technical knowledge of heavy plant, earthmoving, or construction equipment.
• Excellent organisational and planning skills with the ability to prioritise workloads effectively.
• A proactive approach to problem-solving and continuous improvement.
• Strong communication and interpersonal skills with the ability to motivate and support others.
• A commitment to maintaining high standards of safety, quality, and customer service.
• Competent IT skills and experience completing workshop documentation and service reports.

What we Offer

• The opportunity to join a globally recognised, industry-leading manufacturer renowned for innovation, quality, and engineering excellence.
• A stable, secure, and supportive working environment with opportunities for long-term career development.
• Competitive salary and comprehensive benefits package.
• Ongoing training, professional development, and opportunities to enhance your skills and knowledge.
• The chance to work as part of a collaborative and customer-focused team dedicated to delivering exceptional service.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.