LHO1 prof tec

Technical Advisor - EarthmovingBiggleswade | ID del trabajo 48212

  • ID del trabajo 48212
  • Área empresarial Earthmoving
  • Sociedad Liebherr-Great Britain Ltd.
  • Ámbito de trabajo Production
  • País United Kingdom
  • Nivel de acceso Professionals
  • Tipo de contrato full time

A vacancy has arisen within our Earth Moving After Sales Techncial department based in Biggleswade for a Technical Advisor. The role contributes to the success of Liebherr-Great Britain’s Earth Moving Technical division by ensuring effective and efficient advice and support is delivered along with excellent administrative, customer service and interpersonal skills whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities

•    Provides all aspects of technical support to all Liebherr-Great Britain departments and externally to customers
•    Proof factory Service Information, circulate to After Sales team and manage progress to ensure completion in a timely manner
•    Prepare and submit detailed reports and feedback for every investigation undertaken, including customer reports if required
•    Produce internal Liebherr-Great Britain Technical Information as and when required
•    Liaise closely and maintain good communication and effective relationships with our factories, suppliers, other internal departments and our customers, in providing engineering product support for the Liebherr Earth Moving product line
•    Works as a member of the team assisting and supporting department colleagues as well as other departments if required
•    Develops and maintains excellent working relationships with internal departments and team members so as to assist in achieving the departments key performance indicators
•    Follow up with factories on technical issues; assist the Biggleswade Warranty Department to ensure maximum recovery and customer satisfaction
•    Responds promptly to internal and external customers, knowing who to approach for additional support and assistance
•    Pro-actively contributes to departmental meetings
•    Suggests ways which will enhance the effectiveness and efficiency of administrative functions, system processes and procedures
•    Manages personal time schedule and productivity
•    Undertake all work in accordance with the company’s health & safety, quality and environmental policies and arrangements and implement safe systems of work as necessary
•    Any other duty as required by management commensurate with the post

Your Profile

The successful candidate will require the following:
•    Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
•    Able to demonstrate previous experience in a similar role and / or industry
•    With experience in the construction plant or transport distribution industry is able to identify skills applied in either, parts; warranty or service departments.
•    Able to demonstrate ability to work effectively with customers in a pressurised environment

What we are offering

The opportunity to work with the industry-leading manufacturer, secure and progressive work environment, competitive salary and benefits, training and personal development.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Amanda Wells at: [email protected]

One Passion. Many Opportunities.

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  • ID del trabajo 48212
  • Área empresarial Earthmoving
  • Sociedad Liebherr-Great Britain Ltd.
  • Ámbito de trabajo Production
  • País United Kingdom
  • Nivel de acceso Professionals
  • Tipo de contrato full time

La empresa

Liebherr-Great Britain Ltd. belongs to the Liebherr Group of Companies and is responsible for sales- and servicing of Liebherr's products throughout the United Kingdom and Ireland.​​

Ubicación

Liebherr-Great Britain Ltd.

Normandy Lane

SG18 8QB Biggleswade

United Kingdom

Contacto

Amanda Wells