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Working at Liebherr requires me to be creative, because there are no standard solutions for the work I do.

Santiago Castillejos Castillo | IT System Manager

Fun at work? – With us, it’s preprogrammed!

Does information technology and all its applications get your pulse racing? Would you like to work independently on interesting IT projects? Do you want to develop and implement your own solutions for new technological tasks?

We offer our IT employees the opportunity to always be involved with innovative products and exciting technologies. With us, you can expect varied challenges and continuous development of your skills.

What is waiting for you here:

Highlights of the area of employment IT

As an IT employee, you can implement your own ideas, develop new IT solutions and concepts, and thus contribute to improving processes.

You will have an interface function within the company and ensure error-free proper provision of resources.

Providing support and advising to find solutions for day-to-day problems with computer components and systems.

You assist in developing long-term strategic goals for systems and software in collaboration with internal and external customers, end users, the IT Administrator, and the Department Manager.

The tasks that are waiting for you:

  • Providing technical support and assistance for users (1st, 2nd, 3rd level support)
  • Administrative tasks including e.g. creation of user accounts, supervising interfaces and systems, acquisition and IT asset installation as well as configuration
  • Implementation and ensuring compliance with our Liebherr IT security policies
  • Design, implement, maintain, optimize and document IT solutions
  • Conducting business analysis and developing business intelligence processes on an international level
  • Provide trainings to users
  • Participation in internal and external IT audits as well as their preparation
  • Developing our server architecture

Impressions of our daily business

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    Off-the-peg solutions? Not an option for Santiago Castillejos Castillo! Technology has been his passion since childhood, and this passion has stayed with Santiago to this day. As IT systems manager, Santiago is responsible for the network infrastructure at Liebherr and uses ultra-secure procedures and the most innovative technology every day to maintain reliable connections within the company.

  • Possible competencies you will use in this area section:

    • IT knowledge of new IT trends, hardware, networks, Windows, basic electronics
    • Ability to develop a suitable technological solution and to drive IT improvements
    • Very good English language skills, further languages are beneficial
    • Communication and interpersonal skills
    • Extensive application support experience e.g. with MS Office apps, antivirus, user support or networking hardware
    • Analytical and strategic thinking skills
    • Professional educational background with IT specialization (e. g. successfully completed studies in computer science or a comparable qualification)
    • IT-Security and database knowledge

    Projects

  • Development of a procurement purchase request and purchase order system
    To prevent same purchase request raised twice and having a better purchase request management as well as better monitoring, the IT experts of the Liebherr company in Indonesia developed a procurement purchase request and purchase order system. The system makes purchase requests easier to create, is able to export data to generate purchase orders, and shows the purchase order status in real time, quantity as well as different information and graphs for monitoring purposes.

    Development of a procurement purchase request and purchase order system

    To prevent same purchase request raised twice and having a better purchase request management as well as better monitoring, the IT experts of the Liebherr company in Indonesia developed a procurement purchase request and purchase order system. The system makes purchase requests easier to create, is able to export data to generate purchase orders, and shows the purchase order status in real time, quantity as well as different information and graphs for monitoring purposes.

  • Development of a new application (Sales Innovation) to support sales and marketing
    To get an overview of the quantity of Liebherr machines and different types which vary a lot the development of an application was necessary. The web-based application called “Sales Innovation” was especially developed from the IT personnel in a Liebherr company in Indonesia. These are the features and the outcome of this project: – Presenting head offices of customers in Indonesia and also their mine sites inside an interactive map – Showing the total Liebherr machine population and their type based on customer or based on each customer mine site – Display customer contacts for sales and marketing personnel

    Development of a new application (Sales Innovation) to support sales and marketing

    To get an overview of the quantity of Liebherr machines and different types which vary a lot the development of an application was necessary. The web-based application called “Sales Innovation” was especially developed from the IT personnel in a Liebherr company in Indonesia. These are the features and the outcome of this project:

    – Presenting head offices of customers in Indonesia and also their mine sites inside an interactive map

    – Showing the total Liebherr machine population and their type based on customer or based on each customer mine site

    – Display customer contacts for sales and marketing personnel

  • Data analysis of our products
    Data analytics of our products is meanwhile one of the most promising approaches to get the right insights for all stages in the lifecycle our machines. Three key factor in this multidisciplinary field of development are: - the choice of appropriate mathematical methods like digital signal processing, statistical analysis, … etc. - to process the right subsets of different data sources - transform it to qualitative appealing information, enriched and combined with domain expert’s knowledge. This explored and fusioned knowledge acts as a quantitative feedback of our products and belonging work processes to enable empowered decision making for us and our customers. The bottom line is to get the data accessible in a daily supporting manner.

    Data analysis of our products

    Data analytics of our products is meanwhile one of the most promising approaches to get the right insights for all stages in the lifecycle our machines. Three key factor in this multidisciplinary field of development are:

    - the choice of appropriate mathematical methods like digital signal processing, statistical analysis, … etc.

    - to process the right subsets of different data sources

    - transform it to qualitative appealing information, enriched and combined with domain expert’s knowledge.

    This explored and fusioned knowledge acts as a quantitative feedback of our products and belonging work processes to enable empowered decision making for us and our customers. The bottom line is to get the data accessible in a daily supporting manner.

  • IT job vacancies

    Browse our IT job vacancies and become part of our modern team!

    • IT Analyst - System Administrator

      Killarney, Information technology / Software, Liebherr Container Cranes Ltd.

      To the job vacancy
    • IT Analyst - Technical Business Analyst

      Killarney, Information technology / Software, Liebherr Container Cranes Ltd.

      To the job vacancy

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