Customer Service for components

Aside from high performing components, Liebherr also supports customers with comprehensive services. Customers profit from short response times, original spare parts with fast availability and an extensive range of training courses. In this way, we assure the performance of our components throughout the entire lifecycle.

Competent specialist personnel can be at the site quickly, if required. This helps to minimise downtimes. Furthermore, our customers can take advantage of technical advice and support from specialists at our production sites.

For further information, please call your sales representative.

Since June 2015 Liebherr has been operating a state-of-the-art logistics center in Oberopfingen (Germany). With 47,000 m² of warehouse space this has the capacity needed to provide a comprehensive range of spare parts for Liebherr components and earthmoving machinery. As a result of the latest storage technology, proximity to various components division production sites and immediate access to the motorway, it also offers the best conditions to meet our worldwide customers' spare part requirements quickly and efficiently.

The sales order tracking service from Liebherr can be used by our sales partners to check the current processing status of their outstanding and completed spare parts orders at any time.

Professional maintenance and repair make a significant contribution towards maximum exploitation of Liebherr components' lasting character. Our experienced employees are happy to pass on their specialist knowledge to customers and sales partners in the course of training. The company has its own training centers at the production facilities for this purpose. If necessary, we can also run training courses directly on-site.