Refrigeration and freezing

Service at Liebherr-Hausgeräte

Benefit from the versatile service offer before and after you purchase a Liebherr appliance.
We would be happy to answer any questions you may have.

Your Liebherr-Hausgeräte team

Our service offer for you

Do you have questions about your appliance, are you looking for accessories, spare parts or a Liebherr specialist dealer in your area? You will find all of the information here.

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Liebherr offers a wide-ranging and high-quality selection of accessories. With our extras for your fridge or freezer, you have the option of using additional features and optimising appliances precisely for your purposes. To give you greater joy from your Liebherr appliance.

Each accessory has been specially developed and designed for the Liebherr freestanding and fully integrated appliance series. With our appliance-specific accessories, you can get the most out of your appliance – for greater convenience in your everyday life. Our accessories do of course meet the high quality standards set by extensive test series. And you can be sure that you will always receive genuine Liebherr quality.

You can find out more about accessories in our online shop. In the online shop, you can also place direct orders for accessories that are suitable for your appliance.

Please note that our Liebherr accessories depend on the appliance and range and are not available in every country.

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If service is required

Our experts will be happy to assist you if service is required or in the event of a complaint.

To allow us to deal with your request as specifically as possible, please make sure you have the information required to identify your appliance (appliance designation, serial number) available when you call. You will find this information on the serial tag of your appliance.

You can reach our service team Monday to Friday from 8.00 a.m. to 7.00 p.m. and on Saturdays, Sundays and public holidays from 9.00 a.m. to 2.00 p.m. by calling the Service hotline 050809 21700.

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Online repair request

Do you have repair needs and require an appointment with one of our experts? You can easily and conveniently place request a service technician to repair your Liebherr appliance using the online repair request. Your enquiry will then be transferred to the competent customer service partner. You will then be contacted by telephone or by email to arrange a repair appointment.

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Spare parts

Liebherr stands for reliability and durability. That is why we use only the highest quality materials and components in the production of the appliances. If you should still ever need a spare part, you can rely on our service department. Because with us, you get original Liebherr spare parts in the familiarly reliable quality – and in most cases for up to 10 years.

You can reach our customer service team Monday to Friday from 8.00 a.m. to 7.00 p.m. and on Saturdays, Sundays and public holidays from 9.00 a.m. to 2.00 p.m. by calling the Service hotline 050809 21700

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The serial tag on Liebherr appliances

For any questions about your appliance, please make sure you have the information needed to identify your appliance to hand (appliance designation, serial number). This information will enable our service staff to provide you with more accurate answers to your questions about the appliance and to solve potential service incidents more quickly. The serial tag may be located in a different position depending on the appliance.

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In addition to our conventional manufacturer's guarantee for the operability and operational safety of your appliance, we guarantee that the appliances are free from material and manufacturing defects. Please refer to the pdf documents below for further information. In addition to the manufacturer's guarantee, we also offer the benefit of an extended guarantee – the GuaranteePlus.

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SmartDevice is the name of the Liebherr technology that allows the fridge to “think for itself” and become an active partner in healthier storage and clever food management.

Immerse yourself in the smart world of refrigeration and freezing and be inspired by Liebherr’s innovative and digital solutions.

More information about Liebherr's digital services can be found on our SmartDevice website.