Product Computer TechnicianKillarney

Responsibilities

The Role:

We are seeking a Computer Technician with IT and/or Operational Technology (OT) experience to support, main-tain, and deploy computer systems across business and industrial environments. The successful candidate will be hands-on, technically capable, and comfortable working with both traditional IT Systems and OT/Industrial equipment installed on Liebherr Container Cranes and associated products.
This role involves computer hardware support, operating system deployment and imaging, basic-to-intermediate networking, and collaboration with IT and engineering teams to ensure secure and reliable systems.

Person Profile:

The ideal candidate has qualified in a relevant engineering discipline and has excellent knowledge of IT/OT sys-tems. Is highly motivated, dependable, and thorough and can manage multiple tasks simultaneously.  Is confident and can challenge the status quo, adapting to new technologies or techniques easily. Possess excellent planning, scheduling and organisational skills and can manage and deliver projects to challenging deadlines.  Must have excellent communication skills, with a proven ability to build, manage and maintain relationships at all levels.  Is a natural problem solver, with the ability to deliver solutions and results.

Responsibilities shall include, but are not limited to the following:

•    Participate in the design of information and operational support systems.
•    Install, configure, maintain, and troubleshoot desktop PCs, laptops, and industrial computers.
•    Perform operating system installation, imaging, and recovery (e.g. Windows, Linux).
•    Diagnose and repair hardware faults (storage, memory, power supplies, peripherals).
•    Deploy and maintain standardized system images and configurations.
•    Support systems in IT and OT environments, including production or industrial areas.
•    Assist with network connectivity issues (switches, VLANs, IP addressing, cabling).
•    Apply basic cyber security controls, including patching, antivirus, and access controls.
•    Document system builds, configurations, and troubleshooting actions.
•    Work alongside IT, OT, and engineering teams to ensure system availability and security.
•    Testing of IT hardware, hardware upgrades, RAM, Hard disks, RAID setup/Configuration and support of same.
•    Proactively ensure the highest levels of systems and infrastructure availability.
•    Maintain security, backup, and redundancy strategies.
•    Provide remote support for systems in the field.
•    Provide support to users for system and application software, setups, and configurations.
•    System Documentation – Develop & Maintain system documentation.
•    IT Security & Patch management.
•    Setup and support of Licence management.
•    Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.
•    Liaise with vendors and other IT personnel for problem resolution.
•    Liaise with network and software designers to ensure system requirements are fulfilled.
•    Coordinate the programming of parts within the electrical design department.

Qualifications, Requirements and Experience

•Relevant education or equivalent professional experience in Computer Engineering, Computer Science, or a related field.
•Ability to handle multiple tasks, have excellent attention to detail and be willing and able to learn new technologies quickly.
•Experience or certification in the following is an advantage:
o    Proven experience as a Computer Technician, IT Technician, or similar role.
o    Strong knowledge of computer hardware (PCs, laptops, industrial PCs, Touchscreens).
o    Experience with operating system installation and imaging.
o    Familiarity with Windows operating systems (Windows 10/11, Windows Server beneficial).
o    Ability to troubleshoot system, hardware, and basic software issues.
o    Understanding of IT and OT environments and their differing requirements.
o    Good documentation and communication skills.
o    Ability to work independently and as part of a team.
o    Experience in the administration and performance tuning of application stacks.
o    Experience with virtualization and containerization (e.g., VMware, Virtual Box).
o    Experience with PLC’s would be an advantage (e.g., ABB, Siemens).
o    Knowledge of scripting (e.g., shell scripts, Perl, Ruby, Python).
o    Knowledge of networking (OSI network layers, TCP/IP).
o    Effective communication and collaboration skills.

Our Benefits

We offer more than just a job — we offer the opportunity to build a long-term career with a global, family-owned company known for stability, innovation, and engineering excellence.

Our benefits include:
•    Competitive salary and pension scheme.
•    Training and Development opportunities
•    Hybrid working arrangements offered for roles where operational requirements allow, supporting flexibility and work–life balance
•    Travel opportunities and exposure to global projects, enhancing your technical expertise and broadening your technical perspective.
•    Subsidised canteen and retailer discounts.
•    Active Sports & Social club.
•    Early finish on Fridays upon completion of weekly working hours.

**Please note, CV's will not be accepted directly by email.
**We do not require the assistance of recruitment agencies for this role.

#LCC

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennifer Connolly.

One Passion. Many Opportunities.