People Services Lead - Based in Adelaide, Sydney or PerthAdelaide

Join Liebherr-Australia as our People Services Lead and take the lead in delivering a high-performing HR shared services function that supports employees and leaders across the business. This is an opportunity to influence the future direction of People Operations within a global organisation, shaping service delivery, technology adoption and employee experience initiatives across Australia and New Zealand.

Reporting to the People Operations Leader, , this newly created leadership role will play a pivotal part in streamlining processes, expanding self-service capability, improving employee experiences and driving operational excellence. You will have the opportunity to shape how People Services are delivered across the business while leading a capable team through the next phase of growth and transformation. If this opportunity sounds exciting, we'd love to hear from you.

Responsibilities:

• Lead and develop a nationally dispersed high-performing People Services team, fostering capability, collaboration and service excellence.
• Drive continuous improvement, automation, and simplification of people processes to enhance efficiency and the employee experience.
• Partner with the HR Systems team to maximise adoption and value from SAP SuccessFactors, leveraging technology to reduce manual activity and increase employee and manager self-service.
• Lead and deliver strategic People & Capability projects, ensuring successful outcomes, stakeholder engagement and compliance requirements are met.
• Provide expert HR advisory support and guidance to employees and leaders across a broad range of people-related matters.
• Partner with internal stakeholders to optimise service delivery models, strengthen self-service solutions, and improve operational effectiveness.
• Establish and monitor service measures, team performance metrics and customer satisfaction indicators, using data to drive decision making and continuous improvement.

Skills & Experience:

• Demonstrated success leading HR Shared Services, People Operations or Employee Services teams within medium to large, multi-site organisations.
• Experience leading operational transformation, service redesign, process optimisation or continuous improvement programs.

• Demonstrated experience supporting blue-collar, trade-based, field service, manufacturing, mining, engineering or industrial workforces.
• Strong knowledge of employment legislation, industrial instruments, HR compliance requirements, and employee lifecycle processes.
• Demonstrated ability to analyse data, prepare reports, and identify opportunities for process improvement and operational efficiency.
• Well-developed stakeholder engagement and customer service skills, with the ability to build trusted relationships across all levels of the business.
• Experience driving process optimisation, system utilisation, audits and continuous improvement initiatives within a people function.

Our Offer:

At Liebherr, we value your well-being. We offer a culture of recognition and reward, celebrating your contributions and ensuring you feel valued.

You'll have access to generous benefits like retail and medical insurance discounts, bonus leave days, parental leave, and comprehensive training programs, fostering your personal and professional growth.

Diversity and Inclusion:

Diversity and inclusion sit at the heart of the Liebherr Group's Core Values.

We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Culture:

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

PLEASE NOTE: Applicants successful in progressing past interview stage will be required to undergo a pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.

How to Apply:

Liebherr Australia would like to thank you for submitting your application.

Please apply via the link.

Applicants Please Note: Liebherr has not engaged any recruitment agency or other third party for the recruitment of this role.

Beware of Recruitment Scams:

Liebherr never charges any fees at any point in the recruitment process. If you are contacted through unofficial channels and asked to pay money, cover travel expenses, or provide personal documents, this is fraudulent activity.

• Only verify vacancies on the official Liebherr careers website.
• Never make payments or disclose sensitive personal information.
• Report any suspicious communication to Liebherr directly via: [email protected]

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Craig Salmon.

One Passion. Many Opportunities.