Service and support
Liebherr-Singapore Pte Ltd offers a wide range of service and support activities throughout the following divisions. Please contact our office for further details.
Liebherr-Singapore Pte Ltd is responsible for all mobile (35 tons – 1.200 tons) and crawler cranes (over 300 tons) service activities in Southeast Asia. Factory and field based trained engineers are staffed in Singapore and ready to deploy around the region, to efficiently respond to all technical requirements.
To provide realtime support to customers around the region, we have service stations in Thailand, Myanmar and Vietnam which are located close to our customers. Furthering our effort to improve service readiness, new service stations are planned in Indonesia and the Philippines.
Liebherr customers enjoy prompt spare parts supply, where Singapore serves as a hub for spare parts storage and distribution across Southeast Asia. Service stations around the region are also equipped with essential parts. Regular shipments via air from factory reduces down time for customers.
Our aerospace division's customer service provides service to operators in the Asia Pacific region. We support spares sales and field technical support to customer operating our equipment. We provision critical spares pool to support operator AOG calls 24/7.
The aerospace repair station offers component repair and overhaul services to customers in the Asia Pacific region. Our capabilities include pneumatic, hydraulic, composite and avionics component repair. This service can be tailored to customer requirements for ad hoc or long term contracts.
Refrigeration & freezing
Liebherr is Europe’s leading manufacturer of quality cooling and freezing appliances. We offer a wide range of after-sales services and spare parts and support our distributors with broad technical refrigeration expertise and in-depth knowledge on technical solutions with professionally trained technical specialists. Together with our external service partners, we strive to offer both the end consumer and our professional customers – laboratories, pharmacies and hospitals for our highly specialized Lab range, food & beverage industry for our commercial appliances - a premium service corresponding to their high expectations and needs.
Liebherr-Singapore Pte Ltd offers sales, service and support for maritime cranes of both standard & customized versions for use in ports, on board cargo ships, offshore facilities & floating transfer solutions.
The scope of services offered includes:
- Technical support (real time service)
- Spare parts & high performance wire ropes
- Supply of Liebherr lubricants
- Crane inspection programmes
- Crane performance analysis
- Crane overload Ttsting
- Crane repairs
- Dry-docking repair programmes
- Preventive maintenance programmes
- Repair & overhaul of crane components (Reman)
- Customised training for technicians & crane operators
- Service contracts
- Crane upgrades & retrofit packages
- Crane refurbishment programm
In the field of construction machinery Liebherr-Singapore Pte Ltd is responsible for crawler cranes and heavy duty cranes up to 300t and for deep foundation equipment. Our engineers are all trained at the factory and we are servicing the Southeast Asian region.
Our Liebherr facility is equipped to support customers at all times and we offer the following services:
- Prompt spare parts supply
- Training for operators and technicians
- Machine inspections
- Oil analysis
- Repair & maintenance agreements
- Liebherr lubricants
- Extended warranty packages
- Workshop services
- Machine overhauls
In the area of earthmoving Liebherr-Singapore Pte Ltd is responsible for sales, service and marketing of excavators, wheel loaders, crawler tractors and material handlers in Southeast Asia. Its machines are used in earthmoving, civil engineering, tunneling, the steel industry, mining as well as industrial handling of goods. A local team consisting of specialists in sales and service ensures maximum support to customers and dealers located in the region.
Liebherr-Singapore Pte Ltd is responsible for all Liebherr tower crane business in the Asian market. Liebherr-Singapore is able to provide sales and after-sales service for tower cranes and mobile construction cranes of the MK series in Asia. In addition, the company operates a rental fleet of tower cranes in Hong Kong and is able to provide sales & rental solutions to customer specific project needs.
Liebherr-Singapore offers a selection of used mobile and crawler cranes, sourced from factory direct, customer’s trade-in and outright purchase customers around the region. These equipment are made available in as “it is” condition or overhauled in accordance to customers’ requirements.