Service Manager - Tower CraneSingapore | ID должности 26036

Responsibilities

• Responsible for aftersales services and ensure the set KPIs/sales targets are achieved
• Provide technical support, training and service to regional partners and stakeholders, where required
• Ensure high compliance and completion on job tasks by maintaining safety, efficiency, quality, standards and while working within estimated pricing and scheduled dates
• Maximize utilization of resources and managing a service team to achieve customer satisfaction and overall aftersales efficiency
• Create growth plan for continuous improvement for products and services

Competencies

• Have an in-depth knowledge and understanding of tower cranes or related industries.
• Min Diploma in Mechanical/Electrical Engineering with more than 5 years of experience in heavy machinery/crane environment
• Strong leadership, independent, self-motivated and analytical abilities
• Ability to demonstrate initiative in managing and completing projects in individual and group settings
• Tactful and ability to deal with variety of changing situations
• Excellent negotiation and communication skills
• Willing to work a flexible schedule and travel overseas as required
• Proficient in MS Office
• Possess class 3 driving license

Our Offer

We offer attractive salary with comprehensive benefits package to the right candidates.