All together in one place: the new Parts Shop from Liebherr

With the launch of the new Parts Shop, which will replace the ten existing shops, Liebherr is standardising the extensive range of spare parts. From March 10, 2025, the Parts Shop is pooling together the entire range from all product segments, including earthmoving, material handling technology, deep foundation, maritime cranes, mobile and crawler cranes, tower cranes, concrete technology, gear technology, automation systems, mining and components, in one central location.

The new shop has been developed by Liebherr and so it is closely connected to the existing MyLiebherr services, such as the spare parts catalogue. As such, the Parts Shop can still be found via the MyLiebherr customer portal, though it can also be accessed directly too. MyLiebherr gives customers an extensive platform that provides access not only to spare parts, but also to important information about machines and services, as well as acting as a central point of contact for various Liebherr services.

With a modern and intuitive user interface together with improved performance, users of the new shop can expect an even better user experience. The simple operation and fast response time enables customers to navigate their way around the products effortlessly and complete their orders efficiently. The check-out process will already be familiar to many customers. It is strongly orientated towards the Parts Order, an expert function introduced in the summer of 2024 that enables orders to be compiled and placed quickly. To find the items they need, customers can use the improved search function or browse the product areas or one of the spare part categories. All users are able to view the shop’s product assortment. As before, in order to make a purchase in the shop, users must be registered and have an active business relationship with a Liebherr service partner.