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Marketing Manager CRM (F/M)Toulouse | Job-ID 15916

  • Job-ID 15916
  • Division Aerospace et ferroviaire
  • Société Liebherr-Aerospace Toulouse SAS
  • Secteur Marketing / RP / Communication
  • Pays France
  • Niveau d'entrée Expérimenté
  • Type de contrat Temps plein

Because we are focused on a long-term growth, our development is based on our products’ quality, on our technological mastery, and on our industrial and financial independence. To support our growth, we are looking for a Marketing Manager CRM (F/M)

Integrated into the team Business & Services of the aerospace division, you will contribute to the improvement of customer experience through the optimum use of the new CRM Microsoft Dynamics 365.

To achieve this mission, you carry out the following activities:

  • Promote the change management in the implementation of the CRM among stakeholders
  • Monitor overall user activity, data quality and effectiveness of the answers they receive
  • Analyze the effectiveness that clients obtain thanks to the CRM and report internally during meetings
  • Manage user feedbacks and enhancements in collaboration with the technical product owner of the CRM
  • Benchmark the aerospace sector and Liebherr Group to know how companies deal with Customer Experience through CRM, and make recommendations for Liebherr-Aerospace
  • Maintain in depth-knowledge of MS Dynamics

Profile

Graduated from an engineering or business school associated with a Digital Marketing option, you already worked in the field of industry. You have already five years of experience in marketing strategy and customer experience and you want to use your skills in the current dynamic in aerospace for digital services.

Fluent in English.

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  • Job-ID 15916
  • Division Aerospace et ferroviaire
  • Société Liebherr-Aerospace Toulouse SAS
  • Secteur Marketing / RP / Communication
  • Pays France
  • Niveau d'entrée Expérimenté
  • Type de contrat Temps plein

L'entreprise

Liebherr Aerospace Toulouse (553 M€ turnover in 2017) is specialized in conception, development and maintenance of air conditioning systems in the aeronautic sector. We support both the biggest worldwide aircraft and helicopter manufacturers, and more than 300 airlines. With 1 340 employees located in Toulouse (31) and Campsas (82), our firm is a major actor in the field of industry in Midi-Pyrénées area. Liebherr Aerospace Toulouse can rely on the familial Group Liebherr (42 300 employees in the word and a turnover of 9.8 turnover).   

Site

Liebherr-Aerospace Toulouse SAS

408 Avenue Des Etats Unis

Bp 52010

31016 Toulouse

France

Interlocuteur/trice

Emilie ANDERSON

* Une passion commune. Tant d’opportunités.