Service and Warranty AdministratorSydney | Job ID 26113

About the company

Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family?

About the role

Seeking an experienced, professional and customer focussed Service and Warranty Administrator to join the team at our Sydney branch located in Erskine Park. In this role you will be responsible for processing warranty claims and provide administration support to the National Service team.

Duties

• Process, prepare and monitor warranty claims
• Assist with Service Agreement generation and monitoring
• Raise purchase orders, invoices and claims
• Address customer queries
• File and generate reports

Skills & experience

• Experience working in a service department
• Exposure to warranty management
• High attention to detail and effective communication skills
• Able to handle multiple tasks and complete to high standard
• Exceptional customer service skills

Culture

Our employees love working as part of a team / family to achieve the highest quality in everything we do whilst we accept responsibility as we aim to maintain our consistency and trustworthiness for years to come. Our independence enables us to make decisions rapidly and autonomously.

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Benefits

• Corporate Health Insurance | Novated Lease | Travel Club
• Liebherr One Hub – Employee discount portal for great savings
• Financial stability | annual reviews | service & manager rewards | career progression
• Join a dynamic and safety focused team
• Soft skills and Leadership training programs

How to apply

Please apply via the link below.

Rachel Davidsen

Senior HR Advisor

Applications close COB 27th January 2021

Candidates are advised that interviews may commence before closing date. Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.