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Product Specialist - Large Crawler ExcavatorsNewport News | Job ID 14658

  • Job ID 14658
  • Division Earthmoving
  • Organization Liebherr USA Co.
  • Area of employment Sales
  • Country United States
  • Entry level Professionals
  • Type of contract full time
  • Date of entry immediate

The Product Specialist serves as the product champion and liaison between the Liebherr Dealer organization and the company.  The Product Specialist will be knowledgeable of Liebherr product advantages and benefits compared to major competitors and will assist in the training of dealer salespeople on how to sell Liebherr products or equipment utilizing these advantages.  The Product Specialist will also assist other product team members in the preparation and processing of machine builds internal quoting system, and will interface with the Sales Administration Department in the coordination of buying of inventory from Affiliates and the sale of inventory to Dealers.  Also assist in tracking and reporting on inventory.  The Product Specialist will work closely with Liebherr Affiliates to coordinate promotion of these machines, including materials, presentations, quotes and configurations, increasing Liebherr market share in the product segment with direct sales to customers.

Responsibilities

  • Collects and maintains competitive pricing data and product information on all major competitors.
  • Coordinates the development of training programs to maximize product knowledge of dealer and company sales staff to achieve increased market share across the product range.
  • Seeks sales opportunities with end-customers and coordinates sales efforts with Dealers.
  • Develops with marketing department product literature, marketing materials and pricing structure for the product line.
  • Assists with conducting and participating in competitive comparison testing.  Applies knowledge gained from testing to assist in the creation of features and benefits presentations.
  • Identifies product improvements and configurations for equipment in varying applications in the US market.
  • Uses market intelligence to assist in the creation and implementation of a growth plan to increase market share.  Enters all customer contact visits into the customer retention management database.
  • Assists in providing ongoing communication to the respective department regarding product support problems and recommended solutions.
  • Creates specifications for Purchase Orders.
  • Prepares quotes for specialized machines and standard machines and attachments in LIAS

Competencies

  • A combination of related education and experience equivalent to a Bachelor’s degree and 2 - 4 years of experience in similar or related job function.
  • Assists with the communication with dealers on the status of orders.
  • Assists with the creation of the dealer price book.
  • Assists with checking and approving Dealer orders for accuracy.
  • Answers Dealer and Factory inquiries.
  • Ability to communicate with all levels of staff internal and external in verbal or written format.
  • Possess sound judgment and high integrity with ability to perform duties in field assignments ranging from dealer locations to customer job sites.
  • Proficient in PC based word processing and spreadsheets.
  • Should have poise and confidence when speaking and presenting to groups.
  • Ability to work independently and as part of a team.
  • Strong organizational and attention to detail, including accuracy with numbers.
  • Ability to prioritize and manage multiple priorities.
  • German or Spanish language skills desirable but not required.
  • Travel domestically and internationally 60% of the time.
  • Ability to obtain and maintain a valid driver’s license and passport.

    Our Offer

    An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental and vision insurance, 401K plan with company match, paid vacation and personal days and competitive salary.

    Applications are only accepted via the online-portalwww.liebherr.com.

    Apply online now Print page Share

    • Job ID 14658
    • Division Earthmoving
    • Organization Liebherr USA Co.
    • Area of employment Sales
    • Country United States
    • Entry level Professionals
    • Type of contract full time
    • Date of entry immediate

    The company

     Liebherr in the USAIn line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, VA for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co.  In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr- Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States.  

    Location

    Liebherr USA Co.

    4100 Chestnut Avenue

    23607 Newport News

    United States

    Contact person

    Lolitta Miller