Working in IT

Off-the-peg solutions? Not an option for Santiago Castillejos Castillo! Technology has been his passion since childhood, and this passion has stayed with Santiago to this day. As IT systems manager, Santiago is responsible for the network infrastructure at Liebherr and uses ultra-secure procedures and the most innovative technology every day to maintain reliable connections within the company.

Development of a procurement purchase request and purchase order system

To prevent same purchase request raised twice and having a better purchase request management as well as better monitoring, the IT experts of the Liebherr company in Indonesia developed a procurement purchase request and purchase order system. The system makes purchase requests easier to create, is able to export data to generate purchase orders, and shows the purchase order status in real time, quantity as well as different information and graphs for monitoring purposes.

Development of a new application (Sales Innovation) to support sales and marketing

To get an overview of the quantity of Liebherr machines and different types which vary a lot the development of an application was necessary. The web-based application called “Sales Innovation” was especially developed from the IT personnel in a Liebherr company in Indonesia. These are the features and the outcome of this project:

– Presenting head offices of customers in Indonesia and also their mine sites inside an interactive map

– Showing the total Liebherr machine population and their type based on customer or based on each customer mine site

– Display customer contacts for sales and marketing personnel

Data analysis of our products

Data analytics of our products is meanwhile one of the most promising approaches to get the right insights for all stages in the lifecycle our machines. Three key factor in this multidisciplinary field of development are:

- the choice of appropriate mathematical methods like digital signal processing, statistical analysis, … etc.

- to process the right subsets of different data sources

- transform it to qualitative appealing information, enriched and combined with domain expert’s knowledge.

This explored and fusioned knowledge acts as a quantitative feedback of our products and belonging work processes to enable empowered decision making for us and our customers. The bottom line is to get the data accessible in a daily supporting manner.