Spare Parts Coordinator (MCC)Sanpada | Job ID 54922

Responsibilities

• Coordination and organisation of spare parts offers and orders within a market suitable time period, ensuring customer’s satisfaction.
• Responsible for on –time support for parts enquiry to service department and service engineers
• Supporting the sales department in regards to spare parts
• Responsibility for the LID based spare part stock and dispatch area
• Correspondence with LWN spare part managers
• Handling of enquiries.
• Technical clarification in regards to spare parts and/or recommended spare parts lists and offers
• Forwarding of relevant service information regarding Spare parts to end user
• Preparation of quotations and spare parts proposals.
• Pro-active offering of modification / Service kits and exchange programs
• Follow-up for quotations and evaluation of reasons for not received orders
• Booking and invoicing of spare parts, service and warranty orders and follow up
• Requesting despatch information from customers.
• Despatch of orders in collaboration with LWN Spare Parts Manager.
• Forwarding of shipping documents to customers.
• Checking of sales invoices.
• Monitoring of debtors accounts and active collection of outstanding invoices together with LID accounts department
• Arranging and despatching of quality certificates.
• Processing of complaints regarding spare parts orders
• Co-ordination of repairs
• Journal duty at weekends and bank holydays as and when required.Turnover statistics
• Preparation of proposals for stock keeping
• Working according to rules with internal software

Competencies

Competencies

• Signing according to signature regulations
• Booking of spare part sale, service and repair orders
• Issuing of spare part, service and repair invoices
• Offering of parts and repairs based on internal quotations (offer for spares from LWN or repairs from LNS) offers or based on actual price lists and given payment terms.

Requirements:

1)Education:

Full time Gradudate or Full time Diploma holder

2) Experience:

• 2-3 years of experience in Parts Sales / back end Commercial process.

3) Special abilities, skills:

• Demonstrated initiative to visualize, organize, manage, and complete projects in  individual and group settings.
• Ability to interface with all levels of staff.
• Demonstrated ability to handle confidential information.
• Assist the Company in any necessary duties to achieve Company goals.
• Perform other related duties as assigned.
• Exact and precise working
• Must maintain a valid driver’s license and passport at all times.

4) Foreign Languages:

English fluent in both spoken and written

Our Offer

• Compensation at par with industry standards | Corporate Health Insurance and term life insurance.
• Financial stability | annual reviews | service awards & reward recognization| career progression
• Join a dynamic and safety focused team

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Pallavi Mumbaikar at: [email protected]

Liebherr - One Passion. Many Opportunities.