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Service ManagerSingleton | Job ID 29482

  • Job ID 29482
  • Division Mining
  • Organization Liebherr-Australia Pty. Ltd.
  • Area of employment Sales
  • Country Australia
  • Entry level Professionals
  • Type of contract full time

The Service Manager provides key operational and strategic support to Liebherr’s Mining Division and its customers. The position is based out of Mt Thorley in the Hunter Valley and is responsible for the management and coordination of several key teams within the Service function of the business including Projects, Service Administration, Field Service and Workshop operations. Reporting through to the Regional Manager - Customer Support, Mining, this role  forms part of the branch management team and is responsible for the provision of effective leadership and management of the branch Service function

Duties

  • Manage the Service team including the Workshop Team Leader, Service Coordinator, Project Managers, Service Technicians, Service Administrators and Apprentices
  • Provide exceptional customer service with an understanding of customer needs and what is required to meet those needs to maintain and service Liebherr equipment
  • Manage the scope of current and upcoming projects including new machine builds and planned shut downs
  • Manage the budget and P&L for the Service Department
  • Mentor, coach and develop team members

Skills & Experience

  • Electrical Trade / Mobile Plant Mechanic trade – desirable
  • Proven track record of senior management in a large organisation within the mining industry – essential
  • Demonstrated experience managing a portfolio of projects including new machine builds and shut downs
  • High level customer support experience including participation in strategic planning and negotiation
  • Knowledge of Liebherr excavators and trucks – desirable
  • Proven experience managing and developing large teams of employees
  • Excellent communication and time management skills
  • The ability to provide accurate and timely advice to internal and external customers

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Nicholas Rayment at: [email protected]

Liebherr - One Passion. Many Opportunities.

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  • Job ID 29482
  • Division Mining
  • Organization Liebherr-Australia Pty. Ltd.
  • Area of employment Sales
  • Country Australia
  • Entry level Professionals
  • Type of contract full time

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs approximately 48,000 people, in more than 140 autonomous companies and 50 countries globally. Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Though the company’s 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.​

Location

Liebherr-Australia Pty. Ltd.

6 Woodland Road

2330 Singleton

Australia

Contact

Nicholas Rayment

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Due to the spread of coronavirus, response times within the application process may be delayed. We would kindly ask you to refrain from sending us any inquiries in this regard. Thank you for your understanding.

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