MIN1 marc ullmayer

IT Engineering AdministratorNewport News, VA | Job ID 26072

  • Job ID 26072
  • Division Mining
  • Organization Liebherr Mining Equipment Newport News Co.
  • Area of employment Information technology
  • Country United States
  • Entry level Professionals
  • Type of contract full time
  • Date of entry 12/1/2020

Primary focus of this position is Windows\Linux\Cloud-based systems administration and user support, responding to requests such as help desk tickets, telephone, email and in-person service within the Liebherr Groups and its Newport News VA location, as well as other offsite locations in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues.

Responsibilities

  • Develops project plans and coordinates changes and progress; completes projects on time and on budget; manages project team activities.
  • Configures, optimizes, fine-tunes and monitors operating system software and servers
  • Troubleshoots Windows server, services, and server role (IIS, File Sharing, Virtualization, etc.) related issues.
  • Creates scripts for the automation of processes.
  • Communicates and coordinates enterprise level issues to the upstream IT Teams.
  • Resolves network connectivity issues and communicates with network administrator.
  • Cloud architecture management and administration
  • API development and implementation (SOAP, REST, JSON)
  • Ability to review and implement of code, scripts and interface configuration for validation of security and network parameters or troubleshooting
  • Coordination of Engineering projects with local, divisional, and corporate IT resources
  • Ability to challenge ideas and provide infrastructure and design proposals
  • Controls, installs and maintains both off the shelf Engineering applications and custom Liebherr software applications (Ex: SVN, JIRA, MATLAB, PTC Windchill, Jenkins, RV&S)
  • Handles support requests via help desk tickets, phone and email or in person.
  • Communicates and coordinates enterprise level issues to the various IT teams.
  • Stays informed of current technology, trends and best practices related to IT.
  • Analyzes and recommends changes and upgrades to staff and direct supervisor.
  • Protects organization's value by keeping information confidential.

Competencies

  • A combination of a Bachelor’s Degree in Information Technology with three to four years’ work related experience or equivalent education with four to six years related work experience. Technical Certification in Microsoft technologies, preferred (MCSE/MCSA) A+, Server+, Network+, preferred.
  • Solid experience with current Windows server editions and workstations.
  • Excellent people skills. Is competent and comfortable with handling support requests via help desk tickets, phone and email or in person.
  • Ability to multi-task and work with limited supervision.
  • Demonstrated ability to make decisions; support and explains reasoning for decisions; include appropriate people in decision-making process.
  • Solid verbal and written communication skills, ability to communicate technical concepts to technical and non-technical audiences.
  • Analytical and problem-solving abilities with keen attention to detail; demonstrates accuracy and thoroughness, looks for ways to improve and promote quality. Monitors own work to ensure quality.
  • Ability to work independently as well as in a team environment.
  • Experience supporting Windows and Linux Engineering applications, such as JIRA, Jenkins, SVN, Docker, MATLAB, and others.
  • Experience with databases, such as Microsoft SQL, Cassandra, and Oracle.
  • Experience using help desk software and ability to coordinate with help desk personnel for successful and timely resolution of tickets.
  • Ability to recognize and troubleshoot Windows server, services, and server role (IIS, File Sharing, Virtualization, etc.) related issues.
  • Experience using remote connection tools and help desk software.
  • Knowledge of Microsoft Security principles and best practices.
  • Knowledge of IT security principles, vulnerabilities and protection methods.
  • Experience with IT related client and datacenter hardware.
  • Travel domestically up to 10% of the time.
  • Ability to maintain a valid driver’s license.

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  • Job ID 26072
  • Division Mining
  • Organization Liebherr Mining Equipment Newport News Co.
  • Area of employment Information technology
  • Country United States
  • Entry level Professionals
  • Type of contract full time
  • Date of entry 12/1/2020

The company

Liebherr in the USAIn line with its international growth, Liebherr’s venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, VA for its product line of hydraulic excavators. It was later converted into Liebherr’s manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co.  In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr- Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for eight divisions that are positioned across the United States. Liebherr is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.  

Contact

Rachel Swicegood

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