After Sales Administrator - Earth Moving - BiggleswadeBiggleswade | Job ID 71282

The role contributes to the success of Liebherr-Great Britain Earth Moving Technical division by providing office support services and administrative activities for all team members. Consistently delivering effective administrative, customer service and interpersonal skills, the job holder will play a key role in supporting the team’s objectives in line vision of the business whilst working within the Company’s key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.

Your Responsibilities:

• Administers all processes and procedures with regards to warranties, new and renewal of existing service agreements, this includes taking ownership for ongoing relevant customer correspondence.
• Enters new service agreements and renewals on to the system as well as spreadsheet maintenance to accurately record information.
• Assisting management with projects as and when required.
• Maintains a relationship with Liebherr-Great Britain depots so as to be able to work effectively including covering at depots in times of absence if required.
• Inputs engineer time sheets and manual attendance forms to produce monthly information required for payroll.
• Maintains day to day invoicing and service work in progress.
• Create reports / dashboards as and when required for the management team.
• Group travel booking for Managers and Engineers including, but not limited to hotel rooms, hire cars / vans, flights, ferries, trains, parking etc.
• Responds promptly to internal and external customers, knowing who to approach for additional support and assistance.
• Works as a member of the team assisting and supporting department colleagues as well as other departments if required.
• Operates office equipment, preparing photo copies, sending and receiving faxes.

Your Profile:

To be successful in the role of an After Sales Administrator you will need:

• Able to demonstrate previous experience in a similar role and/or industry
• GCSE passes grades A-C in Mathematics and English or equivalent
• Good communicator at all levels
• Flexible approach to work
• Attention for detail
• Ability to use own initiative

Our Offer:

The opportunity to work with the industry-leading manufacturer, secure and progressive work environment, competitive salary and benefits, training and personal development.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.

One Passion. Many Opportunities.