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IT Operations Analyst (Hybrid)Burlington, ON | Job ID 54968

  • Job ID 54968
  • Division Other
  • Organization Liebherr-Canada Ltd.
  • Area of employment Information technology / Software
  • Country Canada
  • Entry level Professionals
  • Type of contract full time

Come join our growing team! The IT Operations Analyst role is to support computer and network systems including hardware and software components, to ensure high levels of availability and security compliance for the IT infrastructure supporting the business. This individual also participates in the day to day operational and support activities for the end users’ requirements.

***Hybrid or Remote Opportunity***

Responsibilities

  • Participates in the day-to-day operational support and service delivery of the IT Infrastructure by monitoring and responding to incidents and changes through the internal ticketing system.
  • Perform administration on user accounts, permissions, access rights, and storage assignment in accordance with best practices regarding privacy, security, and regulatory compliance.
  • Participate in the management and deployment of Servers, Printers, Networking equipment, workstation imaging and automation, Backup systems.
  • Maintaining inventory of installed software, hardware, and components on the IT Asset Management system
  • Serve as a liaison between staff and the IT department to resolve issues and ensure proper documenting resolution and closing of Tickets
  • Promote and champion best practices, security policies and procedures
  • Perform other duties as assigned

Competencies

  • University degree/diploma in Computer Science/Information Technology or an equivalent education program
  • Minimum5yearsworking technical knowledge of network, Windows operating systems, Windows Server Operating Systems, VMware vSphere, Microsoft Group Policy Management, Backup software, ITSM/Helpdesk Applications.
  • 3+years’ experience with Microsoft Endpoint Configuration Manager (Previously SCCM) administration: Creation of Applications, Operating System Deployment, Driver Management, PowerShell scripting, Reporting.
  • Ability to multi-task in a fast-pace and ever-changing work environment
  • Excellent levels of problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment
  • Strong technical understanding of the various hardware, software and networking systems being supported
  • ITIL, MCP, CCNA Certification(s) considered an asset

Our Offer

  • Competitive wages (premiums & allowances for select roles*)
  • International training opportunities
  • Challenging work opportunities
  • Comprehensive benefits and employer paid premiums from day one
  • Paid vacation & health and wellness days
  • Generous employer RRSP matching
  • And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Mauricio Sanchez at: [email protected]

One Passion. Many Opportunities.

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  • Job ID 54968
  • Division Other
  • Organization Liebherr-Canada Ltd.
  • Area of employment Information technology / Software
  • Country Canada
  • Entry level Professionals
  • Type of contract full time

The company

The Liebherr Group has represented leading-edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since 1973. Liebherr-Canada Ltd. has ten branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace, transportation, and refrigeration industries.

Location

Liebherr-Canada Ltd.

1015 Sutton Drive

L7L 5Z8 Burlington, ON

Canada

Contact

Mauricio Sanchez

FAQs

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