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Field Service RepresentativeSingapore | Job ID 18001

  • Job ID 18001
  • Division Aerospace & Transportation Systems
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Professionals
  • Type of contract full time

Responsibilities

  • Responsible for providing technical support to customers/airlines.
  • Maintaining close relationship with customers/airlines.
  • Compile, analyse and review product technical performance. Compile and analyze customer operational data and elaborate customized recommendations.
  • Assist in warranty investigation and make recommendation based on technical conclusion.
  • Provide technical assistance to other internal departments; support sales campaigns.
  • Liaison with manufacturer’s (OEM) support engineering.
  • Provide onsite training and technical support on Liebherr Aerospace production line.
  • Prepare and deliver technical presentations.

Competencies

  • Degree / Diploma in Mechanical or Aeronautical Engineering with a minimum of 5 years working experience, preferably in the aerospace aftermarket; with exposure to OEM/MRO Operations and Airlines Technical Services environment.
  • Strong technical knowledge in aircraft components/systems (ATA 21, 27, 29, 32, 36).
  • Mature and focused individual with the ability to work independently but within a team.
  • Willing and able to travel at short notice and work outside office hours whenever neccesary.
  • A good communicator and presenter who possesses a pleasant and energetic personality. Able to communicate with customers at all levels.
  • Equipped with a passion to provide service excellence and customer satisfaction.
  • Proficiency in relevant IT applications and digital solutions
  • Flexibility to take on other engineering related assignments / responsibilities as required for future growth of operations.
  • Well verse with Airbus SSC/GCP and Boeing PSA will be an advantage.

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  • Job ID 18001
  • Division Aerospace & Transportation Systems
  • Organization Liebherr-Singapore Pte. Ltd.
  • Area of employment Customer Service
  • Country Singapore
  • Entry level Professionals
  • Type of contract full time

The company

Liebherr-Singapore Pte Ltd is part of the globally acting Liebherr Group. The company is responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components.   

Location

Liebherr-Singapore Pte. Ltd.

No 8 Pandan Avenue

609384 Singapore

Singapore

Contact person

Wai Mun Queenie Chen