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Warranty Engineer - Diesel Engines (m/w)Colmar | Job ID 12742

  • Job ID 12742
  • Division Components
  • Organization Liebherr-Components Colmar SAS
  • Area of employment Customer Service
  • Country France
  • Entry level Professionals
  • Type of contract full time
  • Date of entry Dès que possible

Missions

  • Oversee  Customer and Warranty Technical Claims Process Analysis.
  • Investigation of received claims and identifying root cause using appropriate Liebherr QSYS System.
  • Analyze supplier and customer data, and investigate opportunities for improvement and / or reduction of costs (e.g.Trouble Shooting, 8D, 5 Why, QSYS, etc).
  • Collaborate with technical teams (design, production, test department, painting, product quality, supplier quality, purchasing) in the company to define action plans related to customer claims.
  • Provide timeous feedback to customer claims as an answer to the warranty submission or claim status update.
  • Actively develop and monitor warranty KPIs with regards to claims received in respect to driving effective claim resolution.
  • Regular update and review of the CAQ system (Computer Aided Quality): Q Sys

Profile

  • Degree in engineering Mechanical
  • Certification in MS Office knowledge preferfarably excel,powerpoint
  • Technical knowledge of diesel engines and components
  • Experience about quality assurance programs, procedures, and regulatory agency guidelines would be an added advantage.
  • Knowledge in quality tools: problem solving, 8D, Ishikawa, brainstorming
  • Good communication skills, negotiate effectively with customers and internal groups, and ability to coordinate activities involving diverse departments
  • Demonstrate good analytical, organizational and teamwork skills
  • Fluent English (written and oral), German would be an advantage

Our offer

A challenging and interesting range of activities awaits you at Liebherr in an internationally successful Group. We offer you a secure job with the social contributions of a modern organization and pay commensurate with performance.

In order to facilitate the recruiting process, please note that only online applications will be considered.

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  • Job ID 12742
  • Division Components
  • Organization Liebherr-Components Colmar SAS
  • Area of employment Customer Service
  • Country France
  • Entry level Professionals
  • Type of contract full time
  • Date of entry Dès que possible

The company

Liebherr-Components Colmar SAS specializes in the development, design, assembly, and testing of powerful diesel engines for mining and energy production applications.   

Location

Liebherr-Components Colmar SAS

43 Rue Frédéric Hartmann

68025 Colmar

France

Contact person

Eve SPATZ