Head of Customer ServiceCasablanca

your responsibilities

• Responsible for daily management of the service organization
• Conduct research of local market and business activity including local competitors, price levels and economic development of customers
• Responsible for the expansion of the division in relation to customer services and sale of spare parts
• Establish and maintain ongoing relationships with existing customers, suppliers and internal departments
• Price negotiations and settlement of service contracts
• Support of Technical Advisors on complex customers services issues
• Support the Divisional Manager in the area of organizational development of mixed sales and service companies

your qualifications

• Successfully completed technical and/or economic education
• Several years of professional and leadership experience in a comparable service position
• Strong customer orientation and distinctive communication skills
• Proficiency in spoken and written English is required
• Self-organized and a cooperative style of working

As a globally operating family business, we offer our employees long-term and excellent future prospects in an innovative environment. We focus on the compatibility of family and career, promote continuous training, further education and live an active health management. With us - as a reliable and independent employer - you can expect a secure job in a successful company with attractive remuneration and modern social benefits.

Together we create fascinating things.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Bouchra OULIF.

One Passion. Many Opportunities.