Outstanding customer service: Liebherr-Aerospace receives award at Aero MRO India

A remarkable appreciation of Liebherr-Aerospace's commitment to its customers: The company was honored by the MRO Association of India for “Longest OEM Support to India’s Aviation Industry” at MRO India 2023 in New Delhi.

"This is a great honor for us," said Joël Cadaux, Director Business & Services – Customer Services at Liebherr-Aerospace & Transportation SAS. "India is one of the fastest growing aviation markets worldwide and therefore of utmost importance to us. Over the past years, we have put a lot of focus on our customer service in India. We are therefore all the more delighted to receive this award.”

The Liebherr-Aerospace team located in Bangalore (India) has a wealth of knowledge and expertise of over 50 years of combined experience in engineering as well as aviation including MRO. The office serves as a basis for the various strategic steps of Liebherr in the Indian aerospace and other markets.

It is supporting Indian aircraft manufacturers and operators and manages local suppliers. Customer service activities with airlines are covered as well by the team who is in constant contact with Liebherr-Aerospace’s service center for the APAC region in Singapore. The team in India also coordinates projects with the European-based Original Equipment Manufacturers facilities Liebherr-Aerospace Lindenberg GmbH (Germany), Liebherr’s center of excellence for flight control, actuation and landing gear systems, and Liebherr-Aerospace Toulouse SAS (France), Liebherr’s center of excellence for environmental control and thermal management systems.