Parts Manager, Heavy EquipmentBurlington, ON

Are you an experienced leader with a passion for parts management and customer service? We're looking for a Parts Manager to join our team in Burlington, Ontario. In this key leadership role, you’ll oversee all aspects of our parts department—driving performance, ensuring optimal stock levels, and delivering exceptional service to both internal and external customers.

The ideal candidate will bring a strong background in parts sales and inventory planning, along with the ability to lead and develop a high-performing team. You’ll work closely with supply chain and planning teams to ensure timely procurement, minimize waste, and identify sales opportunities. Your attention to detail and data-driven approach will be essential in monitoring KPIs and making informed decisions.

Above all, you’ll champion our company’s commitment to safety, customer satisfaction, and operational excellence, while fostering a collaborative and results-oriented environment.

If you're ready to take the next step in your career with a respected and growing organization, we want to hear from you.

Responsibilities

• Safety:
  - Adhere to and implement safety policies and procedures
• Customer Service:
  - Providing excellent service to both internal and external customers by demonstrating group core values.
• Parts Sales:
  - Identifying opportunities for parts sales and promoting parts to customers, potentially through marketing and merchandising activities.
• Staff Management:
  - Hiring, training, and supervising parts department staff
  - Implement parts policies and procedures
• Parts Planning:
  - Work closely with Parts Planning Team to ensure optimal stock levels, minimizing waste and obsolescence, and ensuring timely procurement of parts.
• Reporting and Analysis:
  - Monitor reports and KPIs in order to make inform decisions.
• Purchasing and Procurement:
  - Work closely with Supply Chain department and follow applicable policies and procedures

Competencies

• At least 3 to 5 years of experience in regional management in the Heavy Equipment industry
• Experience with Heavy Equipment Parts will be an asset.
• Ability to travel across the assigned region on short notice is required.
• Demonstrated exemplary relationship building with customers, internal/external stakeholders and suppliers
• Long standing leadership and performance management skills
• Well established financial and business acumen, negotiating and influencing skills
• Management of WIP, inventory levels and timely customer invoicing
• Customer focused, responsive, innovative and strategic

Our Offer

• Competitive wages
• Extensive benefits with employer paid premiums starting day 1
• Hybrid or remote work opportunities for select roles*
• Paid vacation starting at 3 weeks PLUS 6 dedicated family, health and wellness days
• 6% employer RRSP matching
• $3000 annual allowance for continuing education
• International training & development work opportunities for select roles*
• And much more!

Liebherr Canada Ltd. is committed to provide a diverse, inclusive, safe and dignified work environment for all employees, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Natalie Ely.

One Passion. Many Opportunities.