Autonomy Ready - Product Support AdvisorPerth

About the Role

We are currently looking for skilled Product Support Advisors to join our team in Perth

Reporting to the Regional Customer Support Manager, this role offers a unique opportunity to support Liebherr Australia in both application of diesel electric and battery electric powered trucks, as well as Autonomous Systems, during the transitional growth and development of new technology in country.

Training and learning opportunities will be considered for the successful candidate who will also be supported by Liebherr Australia & Liebherr Mining Equipment based in Virgina, Newport News.

Skills and Duties

• Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
• Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance
• Recommend corrective remedies to sustain or improve equipment condition & performance
• Assisting with and conducting diagnostics evaluation of equipment failures and product faults while mentoring onsite personnel
• Inspect plant and equipment for conformity
• Diagnose and repair OHT Electrical Components including diagnostic analysis on Hydraulic/Electrical systems
• Perform high level modifications to wiring looms and electrical components as required

Diversity and Inclusion

Diversity and Inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace.

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

Qualifications and Experience

• Off Highway Truck experience essential (T264 highly desirable)
• Autonomous haulage systems experience advantageous
• Certificate III Engineering (Mechanical) Diesel Fitter or Mobile Plant or High Voltage
• Proven track record of high-level customer support
• Customer focused, great attention to detail and high-level problem-solving skills
• A varied working roster will be required to accommodate the future support demand
• Current driver’s licence (C class minimum)
• High Risk Licence LF, DG, EWP and WAH

What we can offer you?

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

• Salary Sacrifice and Novated Car Lease Options
• Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program
• Ongoing world class training and opportunities for upskilling
• $3000 Referral Program
• $1300 Health and Wellness Payment

How to apply - Join us and launch your career with Liebherr today:

Please apply via the link below.

Please Submit your interest to:

Liesl Carlse
HR Business Partner

[email protected]

Applications close COB Friday, 25th April 2025

Only online applications will be accepted.

Candidates are advised that interviews may commence before closing date.
Liebherr Australia would like to thank you for submitting your application.

No agencies or third parties please.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Liesl Carlse.

One Passion. Many Opportunities.