IT Operations OfficerAuckland

As a key member of a small dynamic team and reporting to the IT Operations Manager, you will be responsible for the provision of timely and efficient IT support services to the business on a national scale. The role will suit a service-orientated person who is composed, patient and is able to deal with multiple enquiries and issues, providing quick responses and accurate results.

Key Responsibilities

• Provision of IT support services, level 1 tickets
• Installing and configuring computer hardware, software, systems, servers, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support to the branch (this may be in person or over the phone)
• Keep inventory of all equipment, software, and license users.
• Testing new technology and training users
• Active participation in the implementation of new IT solutions and services

About you

• 2 years Helpdesk experience preferred
• Diploma in Information Technology is preferred
• Intermediate computer hardware and software installation skills
• Advanced problem-solving skills
• Knowledge in the distribution and disposal of classified data/documents/devices
• Determining customer needs and establishing service solutions and forecasts
• Maintains a positive and optimistic attitude
• Communicates effectively and appropriately with others

Benefits

• Global Company – Job Stability
• Development and career progression opportunities
• Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to Long Service Leave
• Corporate Health Insurance Discount
• Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work and operate.  Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Elodie Bonnet.

One Passion. Many Opportunities.