Technical Service CoordinatorSydney

Are you a skilled technician looking to step off the tools and into a coordination role? Do you have hands-on experience with earthmoving and material handling equipment? If you're ready to apply your technical knowledge in a dynamic, office-based position, we have the perfect opportunity for you.

As a Technical Service Coordinator, you will be responsible for scheduling and coordinating field service activities, ensuring efficiency and quality service delivery. You’ll liaise with technicians, customers, and suppliers to streamline operations and minimize downtime for our customers.

Key Responsibilities

• Schedule and coordinate field service work
• Act as the primary point of contact between customers and service technicians
• Responding to queries and maintain good customer relations and preparation of quotations.
• Provide technical guidance and support to field service teams
• Ensure service jobs are completed efficiently and to a high standard
• Maintain service records, track job progress, and manage workflow
• Assist with parts ordering, invoicing, and reporting as needed
• Monitor and track work in progress.

About you

• Prior experience as a technician working on earthmoving or material handling equipment
• Strong mechanical or electrical knowledge, with the ability to diagnose issues
• Excellent organizational and communication skills
• Ability to multitask and problem-solve in a fast-paced environment
• Ready to transition into a coordination role and support a skilled team
• Proficiency in service management systems or willingness to learn
• Strong communication & interpersonal skills

Benefits

• Global Company – Job Stability
• Development and career progression opportunities
• Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to Long Service Leave
• Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values.  We are committed to building a workforce that is representative of the communities in which we live, work, and operate.  Our culture thrives on mutual respect, teamwork, and diversity of thought in the workplace

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Elodie Bonnet.

One Passion. Many Opportunities.