IT Business Partner Customer Service (m/f/x)Kirchdorf/Oberopfingen

At Liebherr-IT Services GmbH, we value the development of individual and entrepreneurial needs and therefore live the flex office: We work in a hybrid model with flexible working hours - both on site and mobile.

Internal title: Business Partner (m/f/x)

Creating passion: your responsibilities

As an Business Partner (m/f/x), you will act as the key interface between business and IT. You will advise our divisions and companies on digital transformation initiatives and ensure effective business-IT alignment across the domain Customer Service driving efficiency and innovation.

• Steer the development and implementation of business strategies in close alignment with executive leadership for the domain Sales, Marketing & Customer Service from the IT perspective
• Identify and evaluate new IT trends and technologies, to enable new business opportunities and drive innovations
• Overlook the activities of all IT entities in the domain Sales, Marketing & Customer Service
• Contribute to transformation initiatives, and oversee the portfolio of demands, projects and services across the business domains Sales, Marketing & Customer Service
• Lead change management initiatives, applying structured methodologies and overcoming barriers and silos
• Build and maintain relationships with internal and external stakeholders (including executive leadership) and facilitate decision making processes
• Ensure compliance considering governance guidelines and risk management processes
• Initiate and steer innovation and digitalization projects, assessing and proving new ideas, technologies and trends
• Facilitate process workshops and ensure sustainable and transparent documentation
• Mentor consulting resources and architects, fostering collaboration and professional growth
• Represent the company at conferences, industry forums, and through thought leadership activities

Contributing your strengths: your qualifications

• Degree in Business Informatics, Business Administration, Computer Science, or a comparable qualification
• Several years of experience of IT Strategy & Consulting in a similar role (e.g., Business Consultant, Business Partner) in an international environment or larger mid-sized company in related business fields (Business domains Sales, Marketing & Customer Service)
• Proven experience managing complex task in global business environment
• Advanced Problem-Solving skills with a holistic, technology-neutral perspective and enabling strategic clarity and cross-domain insights
• Influence decision-making without formal authority through clear recommendations based on technical feasibility, cost-effectiveness, and business impact
• Strategic Thinking & Business Understanding in the own domain
• E2E (End-To-End) cross-functional thinking, mindset and solution conceptualization
• Strong Communication skills & Stakeholder Engagement, especially with C-Suite level
• Advisory and Facilitation (including Presentation) skills
• Adaptability & Continuous Learning, stay current with industry trends and regulatory changes
• Living in Germany (no sponsorship foreseen)
• Fluent in German and English, any other European language B2 level is a plus

Our commitment to you: your benefits

As an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities. Become part of our strong team today and get to know the Liebherr Group as a reliable partner. Profit from these benefits:

• Attractive remuneration and social benefits
• Flexible and hybrid working
• Freedom for creative work
• Company pension scheme
• Crisis-proof workplace
• Individual development and training opportunities
• Employee benefits & discounts
• Bicycle leasing through salary conversion
• Healthy & regional catering in the company restaurant
• Company health management programme
• EGYM Wellpass

Get your own impression of our Oberopfingen site: Liebherr - Imagefilm Standort Oberopfingen - YouTube and find your perfect match in our family business: Liebherr - Finde dein perfektes Match! (youtube.com)

Please only use the online application option.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Ümit Arici.

One Passion. Many Opportunities.