‘What do I want to be?’ Questions like this are at the forefront of many young people’s minds as they approach the end of their school education, considering whether to work with people, with technology or maybe in an office. At 15, Nadine Matzenmiller was no different. The careers advisor told her she should become a helicopter pilot. ‘I felt completely misunderstood because that was not me at all,’ she recalls. One thing she knew for sure: once she received her secondary school-leaving certificate, that would be it. She wanted to get out there and do something practical. ‘My grandfather used to work at Liebherr in Biberach (Germany). So I just applied there for an apprenticeship in mechatronics. Everything just fell into place.’

Today she says this was exactly the right decision. Nadine is now 29 years old and is herself a trainer for mechatronics and electronics technicians at Liebherr’s tower cranes product segment in Biberach. Since early 2024, she has also been a lecturer for industrial foremen at the Academy of the Swabian Chamber of Industry and Commerce, and works as an examiner for the Prüfungsaufgaben- und Lehrmittelentwicklungsstelle (PAL), a German institute that develops industrial and technical examination papers. It’s quite the career trajectory – especially in a male-dominated field.

It was this overwhelmingly positive experience that led her to jump at a surprising opportunity that came her way once she completed her training at the extra-occupational master school. ‘I hadn’t even completed my master craftsman’s certificate when my boss asked me if I wanted to stand in at short notice for an instructor who was off work for an extended period. And I really wanted to.’

Even though she had already built some confidence after having presented the vocational pathway to becoming a mechatronics technician to pupils at the information day in her first year of training, and despite having had plenty of encouragement, Nadine felt that this significantly greater challenge was like jumping into the proverbial deep end. ‘Suddenly I had the weight of responsibility on my shoulders and was standing there in front of 40 apprentices with nothing in my hands but my own training documents. That was the first time I’d ever got really weak at the knees.’ Fortunately, she was still very familiar with the material from her own training. ‘My fears that I wouldn’t be well received by the apprentices were quickly dispelled. In fact, at the end of the lesson, someone said “I finally get it”. Clearly I’d managed to strike the right chord.’

And Nadine has no doubt that things will continue to flourish for Liebherr in the long term: ‘The company is involved in some incredibly exciting fields of technology that have a bright future. Because of that, in these times of huge transformation, we need to constantly develop our training strategy so that it will still meet requirements in five or ten years’ time.’ Robotics and automation will ultimately continue to forge ahead, fuelled by artificial intelligence.

And that’s exactly the kind of challenge she enjoys. ‘I always want to stay on the ball, to sound out the latest trends and their possibilities,’ she says, setting a high bar for herself. ‘We don’t want to overburden our apprentices, but we also don’t want to be taken by surprise by developments,’ says the trainer. To achieve this, she also wants to make the most of digitalisation at Liebherr via online courses and blended learning. However, she soundly rejects the idea that training could one day be an entirely virtual affair, with no in-person meetings. ‘The energy of the trainer is what brings training to life – and that energy is best and most directly conveyed face to face.’ What she says must have some truth in it. ‘The very first apprentice that I trained myself recently joined our young team of trainers. I think that’s fantastic – and it makes me a little proud, too.’