MyLiebherr Maintenance & Performance: Manage machines digitally

The two new services will provide customers with new functions for their registered Liebherr machines within the MyLiebherr portal. MyLiebherr Maintenance is a new service that enables customers to operate earthmoving and material handling machine fleets with maximum reliability. With MyLiebherr Performance, customers have an optimized and consolidated overview of the performance data for their earthmoving and material handling machines.

MyLiebherr Maintenance: Operate machine fleets with maximum reliability

Integrated into the MyLiebherr portal, MyLiebherr Maintenance supports workshop managers in reducing unplanned machine downtime as well as the amount of time required for troubleshooting, error assessment, and resolution. All of the fleet operator's machines and attachments are clearly listed in a status overview. The machine status is recorded using a traffic light system – machines that require immediate action can be recognized at a glance. Additional, visually differentiated traffic light displays allow messages to be further narrowed down depending on the cause, such as pending maintenance or low fill levels. All relevant status information per machine, active messages by priority and the message date as well as the service history can be viewed again in a detailed machine view. Liebherr's digital solutions are intelligently interlinked: workshop managers can also see the MyAssistant damage reports from the machine operators in the service history, for example, so that problems can be resolved quickly.

With MyLiebherr Maintenance, upcoming maintenance can also be optimally monitored and planned in the same way as the machine display. This allows service activities to be pooled and harmonized with current operational requirements.

MyLiebherr Performance: Avoid inefficient use thanks to up-to-date performance data

MyLiebherr Performance can be used, for example, to identify inefficient machine operations, reduce idle times and thus save fuel, and to analyze weighing data. The combination of the knowledge gained from this with Liebherr's comprehensive expertise enables machine operators to reduce their operating costs by means of optimization suggestions, and to make machine deployment more efficient.

In addition, MyLiebherr Performance gives operators a quick overview of which machine is being utilized and to what extent. Another feature allows the consumption values for individual machines to be displayed and compared with a global average value. With the group comparison function, machine groups can be created individually depending on the type of use or machine category and thus compared in terms of working and idle hours, as well as consumption values. This allows capacity utilization to be increased, adjustments to be made to machine scheduling, and internal benchmarks to be carried out.